National Maritime College of Ireland

SEFtec NMCI Offshore are Seeking a Part Time Administrator

Position: Administrator Part Time. 

*Applications are now closed for this position*

SEFtec NMCI Offshore DAC welcomes applications for the position of Administrator on a part-time basis, 15 hours per week. 

Description of the Position

This is a part time position 15 hours per week.

Reporting to the Operations Manager of SEFtec NMCI Offshore DAC, the Administrator is a member of the core Team providing administration for NMCI Services and its associated joint venture companies SNO DAC & GTSS DAC.

Location: NMCI, Ringaskiddy, Co Cork

Company: SEFtec NMCI Offshore DAC

Company background;

SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses.

Based at the National Maritime College of Ireland we are a dynamic company, which is growing year on year.

We are the leading provider of professional Maritime, Offshore Training & Consultancy. Our strategy is to advance the industry and develop the skills of professionals through the provision of Training and expert Consultancy of the highest standard.

Our goal is to achieve and deliver excellence to our existing and future customer base. All of our

clients are trained by quality professional Instructors and lecturers.

Essential Duties and Responsibilities.

The Part Time administrator’s responsibilities include but are not limited to the following;

• Receive inbound calls and emails from current and new customers/companies.
• Supports the administration process from booking through to certification of courses.
• Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
• Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
• Preparing administration files for instructors before beginning course.
• Put together and deliver course packs where appropriate.
• Ensure course packs are complete and filed.
• Prepare scripts/handouts for courses.
• Ensure all relevant communications, records and data are updated and recorded;
• Maintain up-to-date knowledge of industry developments and updates;
• Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
• Meet & greet delegates at reception before each course.
• Represent Commercial Division and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
• Compile reports as and when required by the Management Team;
• Work as part of a team supporting colleagues where necessary;
• Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
• Adhere to strict data protection and confidentiality laws;
• Participate in any required training.
• Liaising with instructors and management to support the planning of all commercial courses
• Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
• Liaising with Finance regarding pricing of courses.
• Liaising with various individuals from companies on course details, numbers, requests etc.
• Liaising with catering staff & process canteen function forms.
• Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
• Fill out purchase requisitions where appropriate & required.
• Any other duties that may be assigned.

Requirements for Part Time Administrator

Essential:

• 3 years relevant admin experience
• Good planning, organisational and communication skills.
• Excellent interpersonal, written, and oral communication skills;
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
• Ability to learn and navigate new software quickly;
• Ability to type 30 wpm+;

Desirable:

• ISO 9001 Certification & Auditing Skills

Salary: DOE

Immediate Start preferred.

Please forward your Cover Letter and CV to careers@nmci.ie using Part Time Administrator Application as the subject title.

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SEFtec NMCI Offshore (SNO) are seeking a Trainee Instructor/Technician. 

Our team is growing. SEFtec NMCI Offshore (SNO) are seeking a Trainee Instructor/Technician. 

Job Description

Position: Trainee Instructor/Technician

Location:  NMCI, Ringaskiddy, Co. Cork

Reporting to: Managing Director & Operations Manager

SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses.

Based at the National Maritime College of Ireland we are a dynamic company, which is growing year on year. We are now looking to expand our team and will be recruiting a Trainee Instructor/Technician to join the SNO team.

Candidate Profile:

• Over 18 years of age
• Completion of the leaving certificate or equivalent
• Demonstrated ability to work within a team
• Ability to communicate effectively and professionally with peers, other groups, clients, internal associates.
• An interest in the Offshore /Maritime sector
• Willingness to travel abroad
• Water Confident / High Level of Fitness
• Delegates will be required to undergo a medical if successful, as some aspects of the training is physically demanding.

Reporting to the Operations Manager the Trainee Instructor/Technician will undergo a 24-month intensive programme achieving recognised instructor qualifications and on the job experience. The duties will involve, but are not limited to, the following:

• Ensure that safety standards for both staff and delegates are adhered to at all times;
• Provide support for Commercial courses / courses to the Offshore Oil and Gas sectors/ Maritime sector;
• Complete various Instructor Courses which will provide the foundation for an Instructor and meet the demands of the company going forward;
• Comply with the procedures, staff notices, communications as issued by management & any other duties deemed relevant by management;
• Work alongside the technicians and instructors at the Centre;
• Achieve competency in Sea Survival Equipment Maintenance and safe operation of equipment;
• Obtain the competencies required to teach or assess, as per the standards laid down in OPITO guidelines and other accrediting bodies;
• Attend classes as deemed appropriate by management in both lecture and practical sessions, both at the Centre and other locations as required (e.g. offshore, at client’s premises);
• Support the delivery of courses to the Maritime and Offshore Oil and Gas sectors;
• Ensure that all courses are provided with the equipment and facilities as laid down in the course programme.

Application Procedure:

Write a 300-word Cover Letter outlining why you think you would be suitable for role with SEFtec NMCI Offshore and email this with an accompanying CV to the following email: careers@nmci.ie

Successful candidates will be shortlisted and called for interview.

Closing date: 19/03/2021  

Requirements

Essential:

• Ability to work in a dynamic multidiscipline environment;
• Excellent planning, organisational and communication skills;
• Water Confident;
• Full clean driving license.

Desirable:

Good IT skills.

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Level 5 Update for Customers – Certified Safety Training

In line with current NPHET advice, in respect of Level 5, Higher Educational Institutes will continue to remain open and are deemed essential.

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Level Three Update for Delegates

As of midnight tonight, October 6th, all counties in the ROI will be placed on Level 3 under the Plan for Living with COVID-19.

NMCI Services & SEFtec NMCI Offshore will remain open for educational training.

The courses we deliver are mandated for keyworkers within various maritime sectors.

These are our STCW courses, which are mandated by the International Maritime Organisation and accredited by the Marine Surveyors Office and our OPITO courses, mandated by the oil and gas operators for safe transit to and from offshore installations.

We will continue to offer these essential courses with our current COVID-19 safeguards in place in order to assist the supply chain to continue to function.

We will continue to advise our customers if there are any changes to certification because of enforced restrictions. Please check our social media channels (Facebook, LinkedIn, Twitter and this Blog) for all updates. Use @NMCIServices to find us on all social media channels or click the links provided.

We shall work with all our customers to ensure they are both certified and safe whilst at the NMCI.

Our NMCI Services Admin team are working extremely hard to answer all questions you may have. Please email services@nmci.ie or call +353 (0)21 433 5609 to speak with our team. Course bookings can still be made online. Due to the large volume of emails and calls we are currently receiving, we would encourage customers to book online where possible.

In addition, please watch this video to view the COVID-19 safety measures we have implemented to protect you, your family, fellow students and staff.

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Arriving in Ireland- COVID-19 Travel Restrictions

We look forward to recommencing training on the 31st of August.

Currently there are still travel restrictions in place and we are continuously monitoring for changes.

Arriving in Ireland from another country.

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