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NMCI Services,
National Maritime College of Ireland,
Ringaskiddy,
Co. Cork,
Ireland

Telephone: 021-4335609
Fax: 021-4335696
E-mail: mailto:services@nmci.ie

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SEFtec NMCI Offshore are Seeking a Part Time Administrator

Posted: May 26, 2021

Position: Administrator Part Time. 

*Applications are now closed for this position*

Join our team at the NMCI

SEFtec NMCI Offshore DAC welcomes applications for the position of Administrator on a part-time basis, 15 hours per week. 

Description of the Position

This is a part time position 15 hours per week.

Reporting to the Operations Manager of SEFtec NMCI Offshore DAC, the Administrator is a member of the core Team providing administration for NMCI Services and its associated joint venture companies SNO DAC & GTSS DAC.

Location: NMCI, Ringaskiddy, Co Cork

Company: SEFtec NMCI Offshore DAC

Company background;

SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses.

Based at the National Maritime College of Ireland we are a dynamic company, which is growing year on year.

We are the leading provider of professional Maritime, Offshore Training & Consultancy. Our strategy is to advance the industry and develop the skills of professionals through the provision of Training and expert Consultancy of the highest standard.

Our goal is to achieve and deliver excellence to our existing and future customer base. All of our

clients are trained by quality professional Instructors and lecturers.

 

Essential Duties and Responsibilities.

The Part Time administrator’s responsibilities include but are not limited to the following;

  • Receive inbound calls and emails from current and new customers/companies.
  • Supports the administration process from booking through to certification of courses.
  • Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
  • Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
  • Preparing administration files for instructors before beginning course.
  • Put together and deliver course packs where appropriate.
  • Ensure course packs are complete and filed.
  • Prepare scripts/handouts for courses.
  • Ensure all relevant communications, records and data are updated and recorded;
  • Maintain up-to-date knowledge of industry developments and updates;
  • Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
  • Meet & greet delegates at reception before each course.
  • Represent Commercial Division and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
  • Compile reports as and when required by the Management Team;
  • Work as part of a team supporting colleagues where necessary;
  • Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
  • Adhere to strict data protection and confidentiality laws;
  • Participate in any required training.
  • Liaising with instructors and management to support the planning of all commercial courses
  • Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
  • Liaising with Finance regarding pricing of courses.
  • Liaising with various individuals from companies on course details, numbers, requests etc.
  • Liaising with catering staff & process canteen function forms.
  • Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
  • Fill out purchase requisitions where appropriate & required.
  • Any other duties that may be assigned.

Requirements for Part Time Administrator

Essential:

  • 3 years relevant admin experience
  • Good planning, organisational and communication skills.
  • Excellent interpersonal, written, and oral communication skills;
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
  • Ability to learn and navigate new software quickly;
  • Ability to type 30 wpm+;

Desirable:

  • ISO 9001 Certification & Auditing Skills

 

Salary: DOE

Immediate Start preferred.

Please forward your Cover Letter and CV to careers@nmci.ie using Part Time Administrator Application as the subject title.

 

 

 

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