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NMCI Services,
National Maritime College of Ireland,
Ringaskiddy,
Co. Cork,
Ireland

Telephone: 021-4335609
Fax: 021-4335696
E-mail: mailto:services@nmci.ie

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NMCI Services

Here’s a behind the scenes look at our #Offshore Instructor demonstrating how to escape from a helicopter following ditching. This exercise is an essential part of our #OPITO approved #BOSIET, #HUET & #FOET courses.  #offshoretraining #offshoretrainingireland #nmci #oilandgas pic.twitter.com/HyATzJ1zeZ

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SEFtec NMCI Offshore are Seeking a Part Time Administrator

Posted: May 26, 2021

Position: Administrator Part Time. 

*Applications are now closed for this position*

Join our team at the NMCI

SEFtec NMCI Offshore DAC welcomes applications for the position of Administrator on a part-time basis, 15 hours per week. 

Description of the Position

This is a part time position 15 hours per week.

Reporting to the Operations Manager of SEFtec NMCI Offshore DAC, the Administrator is a member of the core Team providing administration for NMCI Services and its associated joint venture companies SNO DAC & GTSS DAC.

Location: NMCI, Ringaskiddy, Co Cork

Company: SEFtec NMCI Offshore DAC

Company background;

SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses.

Based at the National Maritime College of Ireland we are a dynamic company, which is growing year on year.

We are the leading provider of professional Maritime, Offshore Training & Consultancy. Our strategy is to advance the industry and develop the skills of professionals through the provision of Training and expert Consultancy of the highest standard.

Our goal is to achieve and deliver excellence to our existing and future customer base. All of our

clients are trained by quality professional Instructors and lecturers.

 

Essential Duties and Responsibilities.

The Part Time administrator’s responsibilities include but are not limited to the following;

  • Receive inbound calls and emails from current and new customers/companies.
  • Supports the administration process from booking through to certification of courses.
  • Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
  • Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
  • Preparing administration files for instructors before beginning course.
  • Put together and deliver course packs where appropriate.
  • Ensure course packs are complete and filed.
  • Prepare scripts/handouts for courses.
  • Ensure all relevant communications, records and data are updated and recorded;
  • Maintain up-to-date knowledge of industry developments and updates;
  • Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
  • Meet & greet delegates at reception before each course.
  • Represent Commercial Division and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
  • Compile reports as and when required by the Management Team;
  • Work as part of a team supporting colleagues where necessary;
  • Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
  • Adhere to strict data protection and confidentiality laws;
  • Participate in any required training.
  • Liaising with instructors and management to support the planning of all commercial courses
  • Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
  • Liaising with Finance regarding pricing of courses.
  • Liaising with various individuals from companies on course details, numbers, requests etc.
  • Liaising with catering staff & process canteen function forms.
  • Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
  • Fill out purchase requisitions where appropriate & required.
  • Any other duties that may be assigned.

Requirements for Part Time Administrator

Essential:

  • 3 years relevant admin experience
  • Good planning, organisational and communication skills.
  • Excellent interpersonal, written, and oral communication skills;
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
  • Ability to learn and navigate new software quickly;
  • Ability to type 30 wpm+;

Desirable:

  • ISO 9001 Certification & Auditing Skills

 

Salary: DOE

Immediate Start preferred.

Please forward your Cover Letter and CV to careers@nmci.ie using Part Time Administrator Application as the subject title.

 

 

 

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One Year later- An NMCI Services timeline of events to ensure essential training continued.

Posted: March 25, 2021

“To reach a port, we must set sail.

Sail, not tie at anchor. Sail, not drift.”

– Franklin D Roosevelt

 

“Virus now of international concern”- WHO” – The Irish Times

UK warns against mass panic as race to halt outbreak intensifies” – The Guardian

Crews marooned at sea” – The New York Times.

These were the viral headlines grabbing our attention around the globe in early 2020.

NMCI Services had wasted no time preparing. Throughout February 2020 we implemented the first of our enhanced infection control procedures with a particular focus on COVID-19.

We had real time data from our extensive network of international clients on the seriousness of COVID-19. Additionally we had staff operating overseas that were providing updates.

On March 11th 2020 the World Health Organization characterized COVID-19 as a pandemic.

On March 12th 2020 we safely brought home our staff from overseas.

That same day the Government announced the closure of all schools, colleges and childcare facilities until March 29th 2020.

We had until 6pm.

Staff, varying in all levels of digital knowledge, were within four hours oracles on OneDrive, Teams, Zoom and Skype (an achievement in itself).

The 29th of March came and went.

The team carried on with our reopening preps, updating and strengthening our procedures and risk assessments as Government Guidance and advice evolved.

We were ready, the “new normal” was now routine.

Ready, waiting and keenly aware that throughout the pandemic our trainees had to keep the ships at sea, energy flowing whether oil and gas or renewables and our emergency services were on duty throughout. We positioned ourselves so their essential training requirements could be met safely and without further delay.

Summer 2020 saw case numbers decrease, lockdown restrictions eased somewhat and life beginning to cautiously resume once again.

On August 31st the NMCI’s commercial division reopened, under strict safety protocols and with reduced class sizes we resumed essential training.

The new normal

one way pedestrian system at the NMCI

NMCI Services had set sail and was safely navigating through the new normal.

Jim Morrissey, a NMCI Services trainer, explains how the team worked together to ensure the safety of all students, delegates and staff within NMCI Services.

“At the start of COVID-19 we really had to learn quickly as the situation and restrictions/safeguards were changing daily. We were required to put procedures in place which were robust enough to protect students, delegates and staff. It was difficult at the start as nobody had experienced anything like this before, but we coped well and adapted our safe operating procedures to comply with public health guidelines.”

NMCI Instructors

Malcolm Meade, SEFtec NMCI Offshore Instructor, explains how workforce safety was a priority for the team:

 “When the college shut down in March of last year not only did it effect my colleagues and I, it also effected the essential workers we provide courses for. It also meant that some workers for the  energy sector were unable to refresh the safety training required for employment both nationally and internationally.

It was clear from the start we had to find a way to provide these courses to accommodate the workforce.

There was a phenomenal behind the scenes effort made by all of our staff during the first lock down and after, to ensure before, during and after every course the safety of the instructors and delegates were of paramount importance.

I believe these are trying times for all and we all have a part to play in overcoming this pandemic. A safe working space allows us and our clients to remain safe while providing a necessary service to the renewable energy sector.”

NMCI Instructors in a boat

New protocols involved temperature checks and completing COVID-19 health declarations forms on arrival, placing hand sanitising stations in all areas, introducing a one way pedestrian system in our corridors, limiting class sizes and contact time, and completing contract tracing forms for not only staff and delegates but on equipment used by all, to name a few.

The following message was received after a recent March 2021 FOET course:

“I want to thank you and the team for your excellent support in getting me though the FOET course yesterday. I thought it was a really professional teamwork effort from all of you at NMCI. I was really impressed. Well done on your covid-19 process too. Thank you especially for your admin support in the planning and execution stages. It was also nice to get out and meet people again.”

NMCI Reception with COVID 19 signage

What hasn’t changed?

While there is enormous focus placed on adhering to COVID-19 safety procedures, it is important to note that the attention given to each individual delegate has not changed. Timothy O’Riordan recently completed his FOET and sent the following message afterwards;

“I am writing this email to say a huge thank you and to express my gratitude to all involved.

As I am totally not comfortable under water, I was dreading the day that I would have to renew my certificate. Four years ago I also struggled with the underwater part but Cillian and the other divers coaxed me through it step by step. I think this time around was even worse for me as I was constantly thinking about what was to come but again I was coaxed through it and thankfully I completed it and survived !

I don’t think there is another training centre that would have as much patience and give as much support to a candidate such as myself and I really appreciate the time that was given to me.”

FOET course

Attending a course with NMCI Services soon?

If you are attending a course with NMCI Services and have some questions, do contact our team in advance. We will be happy to discuss your training with you.

Our “COVID-19 NMCI Video” will give you an insight into what a typical day of training at the NMCI looks like at present.

Take the time to watch this video in advance of your arrival to ensure you know what to expect.

Train with confidence with NMCI Services.

 

 

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SEFtec NMCI Offshore (SNO) are seeking a Trainee Instructor/Technician. 

Posted: March 4, 2021

NMCI are Hiring

Our team is growing. SEFtec NMCI Offshore (SNO) are seeking a Trainee Instructor/Technician. 

Job Description

Position: Trainee Instructor/Technician

Location:  NMCI, Ringaskiddy, Co. Cork

Reporting to: Managing Director & Operations Manager

SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses.

Based at the National Maritime College of Ireland we are a dynamic company, which is growing year on year. We are now looking to expand our team and will be recruiting a Trainee Instructor/Technician to join the SNO team.

Candidate Profile:

  • Over 18 years of age
  • Completion of the leaving certificate or equivalent
  • Demonstrated ability to work within a team
  • Ability to communicate effectively and professionally with peers, other groups, clients, internal associates.
  • An interest in the Offshore /Maritime sector
  • Willingness to travel abroad
  • Water Confident / High Level of Fitness
  • Delegates will be required to undergo a medical if successful, as some aspects of the training is physically demanding.

 

Reporting to the Operations Manager the Trainee Instructor/Technician will undergo a 24-month intensive programme achieving recognised instructor qualifications and on the job experience. The duties will involve, but are not limited to, the following:

  • Ensure that safety standards for both staff and delegates are adhered to at all times;
  • Provide support for Commercial courses / courses to the Offshore Oil and Gas sectors/ Maritime sector;
  • Complete various Instructor Courses which will provide the foundation for an Instructor and meet the demands of the company going forward;
  • Comply with the procedures, staff notices, communications as issued by management & any other duties deemed relevant by management;
  • Work alongside the technicians and instructors at the Centre;
  • Achieve competency in Sea Survival Equipment Maintenance and safe operation of equipment;
  • Obtain the competencies required to teach or assess, as per the standards laid down in OPITO guidelines and other accrediting bodies;
  • Attend classes as deemed appropriate by management in both lecture and practical sessions, both at the Centre and other locations as required (e.g. offshore, at client’s premises);
  • Support the delivery of courses to the Maritime and Offshore Oil and Gas sectors;
  • Ensure that all courses are provided with the equipment and facilities as laid down in the course programme.

Application Procedure:

Write a 300-word Cover Letter outlining why you think you would be suitable for role with SEFtec NMCI Offshore and email this with an accompanying CV to the following email: careers@nmci.ie

Successful candidates will be shortlisted and called for interview.

Closing date: 19/03/2021  

Requirements

Essential:

  • Ability to work in a dynamic multidiscipline environment;
  • Excellent planning, organisational and communication skills;
  • Water Confident;
  • Full clean driving license.

Desirable:

Good IT skills.

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Seasonal Affective Disorder (SAD)

Posted: November 19, 2020

It’s been a very tough year for many. As we get closer to Christmas time the festive lights and plans to see family help create an air of optimism again. But for some, this time of year can be a struggle due to Seasonal affective disorder (SAD). Taking care of ourselves and loved ones is vital, especially in these COVID-19 times. It’s important to know how we might help a family member, crew member, colleague or friend, who may suffer from SAD.

Seasonal affective disorder (SAD) is a type of depression that’s related to changes in seasons — SAD begins and ends at about the same times every year.

Symptoms

lady looking out window

  • Feeling down most of the day, nearly every day
  • Losing interest in activities you once enjoyed
  • Having low energy
  • Having problems with sleeping – either oversleeping or not getting any
  • Experiencing changes in your appetite or weight
  • Feeling sluggish or agitated
  • Having difficulty concentrating

 

Causes

winter scene

Your biological clock (circadian rhythm). The reduced level of sunlight in autumn and winter may cause winter-onset SAD. This decrease in sunlight may disrupt your body’s internal clock and lead to feelings of depression.

Serotonin levels. A drop in serotonin, a brain chemical (neurotransmitter) that affects mood, might play a role in SAD. Reduced sunlight can cause a drop in serotonin that may trigger depression.

Melatonin levels. The change in season can disrupt the balance of the body’s level of melatonin, which plays a role in sleep patterns and mood.

 

What can you do to counteract the effects?

Exercise

Get outside. Take a long walk, eat lunch at a nearby park, or simply sit on a bench and soak up the sun. Even on cold or cloudy days, outdoor light can help — especially if you spend some time outside within two hours of getting up in the morning.

Make your environment sunnier and brighter.

Open blinds, trim tree branches that block sunlight to your home. Sit closer to bright windows while at home or in the office.

Exercise regularly. Exercise and other types of physical activity help relieve stress and anxiety, both of which can increase SAD symptoms.

Being more fit can make you feel better about yourself, too, which can lift your mood.

man looking out window

Speak with your GP if you have any questions about your mental health or to read more please visit the HSE website here.

ladies trainers

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Seeking Casual Instructor

Posted: October 27, 2020

Seeking Casual Lecturer

We are seeking a Casual Instructor.
The suitable candidate must have the following;  
  • Must have held a Senior Management role on board a vessel.
  • Must have renewed dangerous cargo endorsement (DCE) for both oil and chemical since 2010.
If interested please contact careers@nmci.ie 

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