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NMCI Services,
National Maritime College of Ireland,
Ringaskiddy,
Co. Cork,
Ireland

Telephone: 021-4335609
Fax: 021-4335696
E-mail: mailto:services@nmci.ie

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Job Opportunity- Experienced Administrator required for NMCI Commercial Division

Posted: May 30, 2017

**Update** This position has now been filled. Thank you to all who applied.Company: GAC Training & Service Solutions Ltd.

 

Position: Administrator

The administrator will report directly to the Administration Manager.

Description of the Position

Reporting to the Admin Manager of NMCI Services, the Administrator is a member of the core NMCIS Team providing administration, course coordination and business support for NMCI Services and its associated joint venture company SNO Ltd & GTSS Ltd.

NB Note: For the initial six months the Administrator will work under the direct supervision of the established Office Administrator so as to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 9,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

 

Essential Duties and Responsibilities:

  • The administrator’s responsibilities include but are not limited to the following;
  • Receive inbound calls and emails from current and new customers/companies.
  • Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
  • Responsible for classroom/facility bookings for scheduled and bespoke course bookings
  • Represent NMCIS as a member on the college’s Internal Audit team and shall be responsible for completing internal audits on main scheme and NMCIS commercial courses
  • Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
  • Preparing administration files for instructors before beginning course.
  • Put together and deliver course packs where appropriate.
  • Prepare scripts/handouts for courses
  • Meet performance targets for speed, efficiency, sales and quality;
  • Ensure all relevant communications, records and data are updated and recorded;
  • Maintain up-to-date knowledge of industry developments and updates;
  • Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
  • Represent GTSS and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
  • Compile reports as and when required by the GAC Management Team;
  • Work as part of a team supporting colleagues where necessary;
  • Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
  • Adhere to strict data protection and confidentiality laws;
  • Participate in any required NMCI training.
  • Liaising with both the GTSS Marketing Executive & the Administration Manager to support the planning of all commercial courses
  • Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
  • Liaising with Finance regarding pricing of courses.
  • Liaising with various individuals from companies on course details, numbers, requests etc.
  • Liaising with catering staff & process canteen function forms.
  • Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
  • Fill out purchase Requisitions where appropriate & required.
  • Certification, Catering Function Forms.
  • Completion of Solas forms and liaising with Solas officers as required.
  • Any other duties that may be assigned i.e.
Requirements

Essential:

  • 3 years relevant administration experience.
  • Good planning, organisational and communication skills.
  • Excellent interpersonal, written, and oral communication skills;
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
  • Ability to learn and navigate new software quickly;
  • Ability to type 30 wpm+;

Desirable:

  • ISO 9001 Certification & Auditing Skills

Salary: DOE

Email CV and Cover Letter to joy.gillen@nmci.ie before June 9th 2017.

Click the link below to download the job description in full.

Job Description GTSS Administrator

 

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Irish Coastguard Joint Search And Rescue Games 2017

Posted: May 26, 2017

We NMCI Services would like to express our sincerest gratitude to our friends and colleagues at IRCG – Irish Coastguard for the award recognizing NMCI Service’s involvement in the Joint Search and Rescue Games 2017 (JSAR17). JSAR17 was a fantastic event which NMCI Services were delighted to be part of.

 

This year’s Joint Search and Rescue competition between the Irish Coast Guard and HM Coastguard Northern Ireland took place at the NMCI in Ringaskiddy, Cork on Saturday May 20th 2017. Twelve teams of Volunteer Coast Guard members from all over Ireland competed in the hugely successful JSAR17. Throughout the competition participants were pushed to their limits as they got hands on experience with a range of intense scenarios such as

  • Preventing a ship from sinking our Damage Repair Unit,
  • Survival at sea our Environmental Pool
  • Navigation and Passage Planning in our 360 Degree Simulator
  • Med Evac
  • VHF Communications
  • Search and Rescue

The purpose of the games was to increase the level of professionalism of all Coast Guard members and to enhance co-operation between the Divisions through friendly competition. There is no denying that this successful event achieved that and more.

The event closed with an award ceremony dinner at Cork International Airport Hotel where both NMCI Services and Annette Coughlan (NMCI Maritime Liaison Officer) were presented with JSAR17 award recognising all their hard work and co-operation with the Joint Search and Rescue Games 2017.

We look forward to the next Joint Search and Rescue Games

.

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Job Opportunity- Chief Engineer with P&O Maritime Services FZE Ltd.

Posted: May 24, 2017

 

P&O Maritime Services FZE Ltd require a Chief Engineer.   Click the link or image above to read in full Cefas Endeavour – Chief Engineer

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We’ve been nominated! Getenergy Awards 2017

Posted: May 5, 2017

 

 

 

 

Voting for the 10th Annual Getenergy Awards is now open and GAC Training & Service Solutions (GTSS) and SEFtec NMCI Offshore are up for two of the accolades. You have until 12:30pm on Monday May 8th to cast your vote online at http://global.getenergyevent.com/nominations/

GAC Training & Service Solutions have been shortlisted for Education Partnership 2017 and SEFtec NMCI Offshore have been shorted for Education and Training Provider of the Year.

Every vote counts so please support us and cast your vote today!

 

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Marine Industry Awards 2017

Posted: April 13, 2017

The NMCI are once again delighted to be the Patron of Marine Industry Awards 2017.

Now in its third year, the Marine Industry Awards is the premier event in Ireland to showcase on a national scale the excellence and innovation within Ireland’s Marine sector.

Come join us and showcase the work we do together at this great event to view this Year’s entry guide click here

About the Awards

The Marine Industry Awards 2017, in association with SeaFest, will take place at the Radisson Blu Galway on, Thursday June 29th 2017.

Formerly the known as the Maritime Industry Awards, the awards ceremony has been revamped to greater encompass all aspects of the maritime and marine sectors, and celebrate their contribution to the Irish economy.

This year’s event will be one of the biggest spectacles of the entire year and will host some of the biggest individuals and companies in the industry –  so this is your chance to be a part of that and showcase the great work that you are doing here.

 

Why enter the Marine Industry Awards 2017:

 

  1. Recognition – let your sector know whose top of their game. Shortlisted entrants will have their profiles raised and will receive national coverage in the Irish Independent. Winners will also be part of a post-event picture editorial.
  2. Promotion – get your work in front of the people that matter
  3. Celebrate – give your clients and team a great night out
  4. Network – make valuable contacts and network with other industry professionals and colleagues new and old. Last year’s attendees included:

 

We are delighted to announce that NMCI members and associates are also entitled to a special extended entries deadline, April 25th and the trophies will be handed over at the glamorous Award ceremony at the Radisson Blu Galway on June 29th.

For more details on entering please call James Edwards on 01 5240254 or e-mail james@marineawards.ie.

We look forward to your entry and having you involved with this year’s campaign.

 

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