GTSS are hiring for the position of Business Account Manager.

Job Description

Position:  Business Account Manager

Salary:  Basic Salary + Commission

Reporting to:  General Manager/Managing Director

Region:  Global

Location:  National Maritime College of Ireland (NMCI), Ringaskiddy, Co. Cork 

Description of Position

The Business Account Manager will report to the General Manager/Managing Director and is responsible for maintaining and commercially growing existing customer accounts by providing excellent customer support and service. The role will also carry responsibility for supporting the development of new business with new and existing accounts.

This role is ideal for someone with a background in the maritime / offshore / renewable sector.

Principal Tasks

• Maintain awareness and knowledge of the business market, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately via outbound telephone calls, emails and face-to-face visits.
• Creation and generation of leads from existing business and new business.
• Development of leads from early stage to fruition.
• Drive sales meetings and the cross selling of a suite of services/consultancy along with opportunities for the wider business.
• Develop proposals and tenders as appropriate.
• Compiling monthly internal reports for relevant management team.
• To perform all sales administration activity and interface with other internal departments (e.g. marketing, admin, finance, ops, etc.) as required ensuring that customer opportunities are managed quickly and effectively.
• Networking with other business units and relevant stakeholders.

Requirements

• Relevant maritime and/or oil and gas experience.
• Proven ability to achieve results.
• Someone who is commercially focused and has a track record in growing accounts.
• An influential and highly effective communicator (verbal/nonverbal/written) with strong interpersonal skills.
• Must have an ability to effectively work as part of a multi-disciplined team in a business to business environment.
• Must be flexible and adaptable and be able to travel internationally as required by the position.
• Strong level of PC skills including Microsoft Office and Account Management Software

Duration of the Contract

Full time position pending six-month probationary period.

Email CV & Cover Letter to careers@nmci.ie

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Hoodies and Goodies

Fancy a new hoodie? So do we! Check out http://4orm.ie/nmci/ for all the latest NMCI merchandise, perfect for Winter 2018!

Anyone who makes a purchase from the NMCI range during the month of November will be in with a chance to win the hugely popular NMCI Services Goodie Bag!

This month’s goodie bag includes an NMCI hoodie, beanie hat, reusable travel coffee cup and water bottle along with some more NMCIS treats!

There’s a huge range of items to choose from on 4orm.ie. Check out our fashionable Helly Hansen coats, casual polo shirts and snug jumpers.

Feeling sociable? Why not tweet us @NMCIServices to show off your new purchase… We love seeing your pictures!

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NMCI Open Day – 8th November 2018

Ireland has a proud maritime tradition and the National Maritime College is offering an opportunity to build on that at its Open Day, the annual event held in the College at Ringaskiddy. This will take place on Thursday, 8th November ‘18, when the college opens its doors to the public who can see the top, international state-of-the-art facilities which it has. This is a day when anyone interested in a career at sea can pursue the many options available in a wide, varied and challenging sector which offers huge opportunities.
Representatives from international shipping companies and maritime organisations will be present to meet and discuss available careers, providing information to visitors about jobs throughout the wide sphere of the maritime industry, both at sea and ashore.
There will be presentations for schools and their pupils on marine course opportunities at the NMCI.
The Open Day will run from 10:00 a.m. to 3:00 p.m., with tours of training facilities at the college throughout the day and, in the Events Hall, the opportunity to visit international maritime companies and organisations.
Enquiries and group bookings please telephone:  021-4335607.
E-mail:  admissions@nmci.ie

See you there!

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Mainport Group are hiring- Master

Mainport Group are seeking a Master. Full details below.

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Job Opportunity- Administrative Assistant

Position: Administrative Assistant –Full time, Permanent

Company: GAC Training & Service Solutions Limited (GTSS)

Description of the Position

Reporting to the Office Manager, the Administrative Assistant is a core member of the administration team, providing course coordination and business support.

NB Note: For the initial six months the Administrative Assistant will work under the direct supervision of the established Office Manager so as to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 9,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

Essential Duties and Responsibilities:

The administrator’s responsibilities include but are not limited to the following;

• Receive inbound calls and emails from current and new customers/companies.
• Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
• Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
• Completion and participation within internal audits on main scheme and commercial courses.
• Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
• Preparing administration files for instructors before beginning course.
• Put together and deliver course packs where appropriate.
• Prepare scripts/handouts for courses.
• Ensure all relevant communications, records and data are updated and recorded.
• Maintain up-to-date knowledge of industry developments and updates.
• Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
• Meet & greet delegates at reception before each course.
• Represent commercial division by ensuring each customer receives a friendly and engaging and efficient experience;
• Compile reports as and when required by the Management Team;
• Work as part of a team supporting colleagues where necessary;
• Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
• Adhere to strict data protection and confidentiality laws;
• Participate in any required training.
• Liaising with both the GTSS Marketing Executive & the Office Manager to support the planning of all commercial courses
• Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
• Liaising with Finance regarding pricing of courses.
• Liaising with various individuals from companies on course details, numbers, requests etc.
• Liaising with catering staff & process canteen function forms.
• Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
• Fill out purchase requisitions where appropriate & required.
• Completion of CETB forms and liaising with CETB officers as required.
• Any other duties that may be assigned.

Requirements

Essential:

• 3 years relevant administrative experience;
• Good planning, organisational and communication skills;
• Excellent interpersonal, written, and oral communication skills;
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
• Ability to learn and navigate new software quickly.

Salary: €20,000- €24,000 depending on experience.

CV and Cover Letter to gtss@nmci.ie

Closing Date for applications 21/09/2018 at 12pm.

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