Meet Josh, SEFtec NMCI Offshore’s newest Instructor.

Meet Josh, the newest member of our instructor team. Josh is part of the SEFtec NMCI Offshore (SNO) two year Instructor Training Programme. Beginning his career at the NMCI as a technician and trainee instructor Josh recently completed the two year programme to become an instructor at the NMCI. We chatted with Josh to hear more about his background, interests and future plans.

Hi Josh, so tell us a little about yourself?

Hello, my name is Josh and I am an instructor with SEFtec NMCI Offshore DAC.

Growing up I worked in outdoor activity centres during my Summer holidays. I loved the multi-activity courses which included water sports such as sailing, kayaking, and coasteering to name a few. I was really lucky to have such an enjoyable job at a young age – and it gave me great confidence in leadership and instruction. During my time in college, I was a safety officer and later captain of CIT’s kayaking club. I learned loads about management as well as general risk assessments regarding water safety. After college, I spent some time working for a fire safety company that specialises in the maritime industry. This gave me great exposure to various vessels, their fire suppression systems, and firefighting equipment on board.

What attracted you to the role of trainee instructor/technician initially?

When introduced to the role of Trainee Instructor/Technician, I was immediately attracted to the similarities it had with my previous instructor role. Each day is different with new learners across various training set-ups. I was especially excited to work in the environmental pool and it’s still my favourite ‘classroom’ in the NMCI. Working all 4 seasons as a water-based instructor can be almost unheard of in Ireland, so this was an exciting concept.

Tell us about your role and what it entails?

When I first joined the team, I was trained into the role of Technician. It was my job to prepare any equipment needed for the courses. This included prepping boats for the pool, equipment for the fire yard, and general organisation of all PPE across all the courses. I found this period in the company beneficial in gaining a better understanding of how the equipment operates. This role also included assisting in the background of courses – lighting fires, capsizing rafts, and launching lifeboats.

1 year later I became a Trainee Instructor. I trained a new colleague into the Technician role, allowing me to spend more time in the classroom learning the courses. I participated in every course we offer as a learner, which I thoroughly enjoyed. I then became a PADI Open Water Diver and later received a National Pool Lifeguard Qualification. I could now participate in the pool as a safety swimmer/diver – a position I was looking forward to since the day I started! Towards the end of my 24-month program, I completed my OPITO Assessors, Train the Trainer, and HUET Instructor course. This is the part of the job that blows my friend’s minds!! I love working in the ‘HUET’ and I’m continuing to learn more with each course I am part of.

 What is your favourite part about working with SEFtec Group?

My favourite part about working with SEFtec Group is the dynamic and varied working environment. No one day is the same. I work alongside seasoned mariners and firefighters regularly. I have the opportunity to train with emergency services like the Irish Coast Guard Helicopter crews each month. I have just returned from training in the UK for an exciting project in the future. I continue to expand my knowledge with every course I am a part of, every person I meet, and every location I visit. Working with SEFtec Group has opened my eyes to an amazing industry with inspiring people working within it. I look forward to more projects in the future, especially overseas.

How will you continue to develop your skills in 2022?

When I first joined the company, I was told “every day is a school day here”.

This is absolutely true. Each day my skills and knowledge improve. Every course brings its challenges and rewards and I learn so much from each one. To enhance my skills further, I plan on focusing on the Global Wind Organisation side of training more this year. I also look forward to improving my HUET skills with more time inside the unit. It’s also an exciting time for OPITO as they move towards the sustainable energy section. I look forward to being part of this transition in the future. As part of my continuous development, I will be doing Enclosed Spaces, Working at Heights, and Manual Handling instructorships in 2022 also.

Thanks Josh, we’re looking forward to seeing all that you achieve in your career!

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Win a 4 star Hotel Break when you train with SEFtec NMCI Offshore (SNO).

Relax and Renew!

To celebrate St. Patrick’s Day we picked a course at random, and are offering one lucky delegate the chance to win their overnight accommodation with dinner at the 4 star Carrigaline Court Hotel.

We have selected the Further Offshore Emergency Training (FOET) with Compressed Air Emergency Breathing Systems (CA-EBS), scheduled for May 12th 2022.

Stay at the Carrigaline Court Hotel on May 11th, and arrive at the NMCI ready and energised for your course on May 12th.

Anyone who books on the course for May 12th to renew their BOSIET or FOET, will be automatically entered into the competition and contacted on May 5th.

Good luck!

See full terms and conditions below:

Terms & Conditions

1.The promoters are SEFtec NMCI Offshore Training DAC.
2. The prize is a one night stay for one adult in a double room with dinner at the Carrigaline Court Hotel, Carrigaline, Cork.
3. Prize is as offered and no cash alternative will apply.
4. The prize is not transferable.
5. Entry is for people of 18 years of age and over.
6. A valid entry consists of a confirmed booking for 12^th May Further Offshore Emergency Training (FOET) with Compressed Air Emergency Breathing Systems (CA-EBS) at the NMCI.
7. Delegates are automatically entered into the raffle upon booking the above course, scheduled for May 12^th 2022. The changing of course dates, from any FOET/BOSIET, which was already booked prior to the start of this competition, to the FOET on 12^th May 2022, does not constitute a valid entry into this competition.
8. The promoters’ decision is final and binding in all matters and no correspondence will be entered into.
9. The promoters reserve the right to change any aspect of the prize.
10. The prize must be used on May 11^th 2022.
11. The prize will be subject to any additional terms and conditions of the suppliers of the prize.
12. Reservations may only be cancelled or amended if the prize winner amends their FOET booking, to an alternative date. This is subject to availability both at the NMCI and Carrigaline Court Hotel.
13. The promoters are excluded from liability for any loss, damage or injury which might occur to the winner arising from his or her acceptance of the prize.
14. The winner may be required to participate in unpaid promotional related publicity undertaken by the promoter.
15. The promoters reserve the right to amend these terms and conditions.
16. Competition ends at midnight May 4^th.

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SEFtec NMCI Offshore are seeking a Business Account Manager

New year, new start!

Join our busy SEFtec NMCI Offshore team as Business Account Manager.

Job Description

Position:                         Business Account Manager

Salary:                            D.O.E.

Reporting to:                  Managing Director/Board of Directors

Region:                           Global

Location:                          SNO Offices, Ringaskiddy, Cork.

Description of Position

The Business Account Manager will report to the Managing Director and the Board of Directors. The role will carry responsibility for supporting the development of new business with new and existing customers.

The role will also carry responsibility for maintaining and commercially growing existing customer accounts by providing excellent customer support and service.

This role is ideal for someone with a background in the maritime / offshore / renewable sector.

Principal Tasks

• Maintain awareness and knowledge of the business market, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately via outbound telephone calls, emails and face-to-face visits.
• Creation and generation of leads from existing business and new business.
• Identify new potential business streams and resources needed to deliver on or off site.
• Drive sales meetings and the cross selling of a suite of services/consultancy along with opportunities for the wider business.
• Develop proposals and tenders as appropriate.
• Compiling monthly internal reports for the Managing Director and the Board of Directors.
• To perform all sales administration activity and interface with other internal departments (marketing, administration, finance, operations, etc.) as required, ensuring that customer opportunities are managed quickly and effectively.
• Networking with other business units and relevant stakeholders.

Requirements

• Relevant Maritime, and/or Oil and Gas experience, and/or Offshore Renewables experience.
• Proven ability to achieve results.
• Someone who is commercially focused and has a track record in growing accounts.
• An influential and highly effective communicator (verbal/nonverbal/written) with strong interpersonal skills.
• Must have an ability to effectively work as part of a multi-disciplined team in a business to business environment.
• Must be flexible and adaptable and be able to travel domestically and overseas as required by the position.
• Strong level of PC skills including Microsoft Office and Account Management Software.

Duration of the Contract

This is a permanent position subject to a 6 month probationary period.

The position can be terminated at managements discretion with one weeks notice of termination.

Salary and Commission Based Package:

Please submit your CV and Cover letter to careers@nmci.ie

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Ireland’s newest citizen

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SEFtec NMCI Offshore are Seeking a Part Time Administrator

Position: Administrator Part Time. 

*Applications are now closed for this position*

SEFtec NMCI Offshore DAC welcomes applications for the position of Administrator on a part-time basis, 15 hours per week. 

Description of the Position

This is a part time position 15 hours per week.

Reporting to the Operations Manager of SEFtec NMCI Offshore DAC, the Administrator is a member of the core Team providing administration for NMCI Services and its associated joint venture companies SNO DAC & GTSS DAC.

Location: NMCI, Ringaskiddy, Co Cork

Company: SEFtec NMCI Offshore DAC

Company background;

SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses.

Based at the National Maritime College of Ireland we are a dynamic company, which is growing year on year.

We are the leading provider of professional Maritime, Offshore Training & Consultancy. Our strategy is to advance the industry and develop the skills of professionals through the provision of Training and expert Consultancy of the highest standard.

Our goal is to achieve and deliver excellence to our existing and future customer base. All of our

clients are trained by quality professional Instructors and lecturers.

Essential Duties and Responsibilities.

The Part Time administrator’s responsibilities include but are not limited to the following;

• Receive inbound calls and emails from current and new customers/companies.
• Supports the administration process from booking through to certification of courses.
• Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
• Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
• Preparing administration files for instructors before beginning course.
• Put together and deliver course packs where appropriate.
• Ensure course packs are complete and filed.
• Prepare scripts/handouts for courses.
• Ensure all relevant communications, records and data are updated and recorded;
• Maintain up-to-date knowledge of industry developments and updates;
• Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
• Meet & greet delegates at reception before each course.
• Represent Commercial Division and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
• Compile reports as and when required by the Management Team;
• Work as part of a team supporting colleagues where necessary;
• Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
• Adhere to strict data protection and confidentiality laws;
• Participate in any required training.
• Liaising with instructors and management to support the planning of all commercial courses
• Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
• Liaising with Finance regarding pricing of courses.
• Liaising with various individuals from companies on course details, numbers, requests etc.
• Liaising with catering staff & process canteen function forms.
• Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
• Fill out purchase requisitions where appropriate & required.
• Any other duties that may be assigned.

Requirements for Part Time Administrator

Essential:

• 3 years relevant admin experience
• Good planning, organisational and communication skills.
• Excellent interpersonal, written, and oral communication skills;
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
• Ability to learn and navigate new software quickly;
• Ability to type 30 wpm+;

Desirable:

• ISO 9001 Certification & Auditing Skills

Salary: DOE

Immediate Start preferred.

Please forward your Cover Letter and CV to careers@nmci.ie using Part Time Administrator Application as the subject title.

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