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Contact

NMCI Services,
National Maritime College of Ireland,
Ringaskiddy,
Co. Cork,
Ireland

Telephone: 021-4335609
Fax: 021-4335696
E-mail: mailto:services@nmci.ie

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Job Opportunity- Experienced Administrator required for NMCI Commercial Division

Posted: May 30, 2017

**Update** This position has now been filled. Thank you to all who applied.Company: GAC Training & Service Solutions Ltd.

 

Position: Administrator

The administrator will report directly to the Administration Manager.

Description of the Position

Reporting to the Admin Manager of NMCI Services, the Administrator is a member of the core NMCIS Team providing administration, course coordination and business support for NMCI Services and its associated joint venture company SNO Ltd & GTSS Ltd.

NB Note: For the initial six months the Administrator will work under the direct supervision of the established Office Administrator so as to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 9,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

 

Essential Duties and Responsibilities:

  • The administrator’s responsibilities include but are not limited to the following;
  • Receive inbound calls and emails from current and new customers/companies.
  • Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
  • Responsible for classroom/facility bookings for scheduled and bespoke course bookings
  • Represent NMCIS as a member on the college’s Internal Audit team and shall be responsible for completing internal audits on main scheme and NMCIS commercial courses
  • Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
  • Preparing administration files for instructors before beginning course.
  • Put together and deliver course packs where appropriate.
  • Prepare scripts/handouts for courses
  • Meet performance targets for speed, efficiency, sales and quality;
  • Ensure all relevant communications, records and data are updated and recorded;
  • Maintain up-to-date knowledge of industry developments and updates;
  • Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
  • Represent GTSS and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
  • Compile reports as and when required by the GAC Management Team;
  • Work as part of a team supporting colleagues where necessary;
  • Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
  • Adhere to strict data protection and confidentiality laws;
  • Participate in any required NMCI training.
  • Liaising with both the GTSS Marketing Executive & the Administration Manager to support the planning of all commercial courses
  • Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
  • Liaising with Finance regarding pricing of courses.
  • Liaising with various individuals from companies on course details, numbers, requests etc.
  • Liaising with catering staff & process canteen function forms.
  • Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
  • Fill out purchase Requisitions where appropriate & required.
  • Certification, Catering Function Forms.
  • Completion of Solas forms and liaising with Solas officers as required.
  • Any other duties that may be assigned i.e.
Requirements

Essential:

  • 3 years relevant administration experience.
  • Good planning, organisational and communication skills.
  • Excellent interpersonal, written, and oral communication skills;
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
  • Ability to learn and navigate new software quickly;
  • Ability to type 30 wpm+;

Desirable:

  • ISO 9001 Certification & Auditing Skills

Salary: DOE

Email CV and Cover Letter to joy.gillen@nmci.ie before June 9th 2017.

Click the link below to download the job description in full.

Job Description GTSS Administrator

 

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Job Opportunity; Marine Engineering Training Instructor

Posted: September 12, 2016

Marine Engineering Training Instructor

Job Description:

           

 

  • Marine Engineering Training Instructor for course delivery and development
  • Design, prepare and develop teaching materials. Deliver lectures, tutorials, presentations and training courses tailored to our client’s needs.
  • Conduct competency assessments of relevant personnel.
  • Maintain training standards at all Company facilities and relevant external providers
  • Ensure that all training solutions provided shall have training objectives aligned with the Company’s management system and Competency Management System requirements, industry best practices and changes relevant regulations.
  • Deliver reports on training and students as needed.

 

Duties will include the following;

 

  • Operation of simulators and administrative support.
  • Full time support of the Centre of Learning & Development (COLD) to resolve operational issues as required.
  • Operation of the simulators during exercises (including management of other vessels, and the changing of environmental conditions as required to assist the Lead Instructor).
  • Must have experience working with windows based systems.
  • Understand the function of ECDIS, Radar, Gyro, VHF/UHF and other bridge equipment and associated simulator networks.
  • Maintains a record of faults and feed these to COLD IT.
  • Back up and maintain confidential records of participant assessments and training including files and video replays for debrief.
  • Assist with preparing simulators for use, and ensuring correct shut down on completion operations.
  • Assist COLD staff with developing/updating ship & engine room models to achieve course objectives.
  • Assist with the development of training scenarios.
  • Assist with the loading and updating of ENC’s on ECDIS.
  • Assist with delegate familiarization exercises.
  • Have an understanding of use of VHF and vessels inter departmental communication for marine communications during exercises.
  • Assist in providing feed back to the simulator manufacturers on developments / improvements to the simulators

 

 

Compliance

  • To adhere to the health and safety policy, taking responsibility for ensuring a safe working environment within the client’s requirements.
  • To adhere to policies and principles as required by the client’s diversity requirements.
  • To respect diversity ensuring that all staff, visitors and callers are treated with respect and dignity at all times.

 

Background

 

Our Client’s Centre of Learning & Development department personnel are situated in the US, UK, India and the Philippines, serving more than 1,500 mariners from more than 27 different nationalities. Training and development activities are conducted both on board and on shore. Activities onboard include designated training vessels, with facilities and equipment, including simulators, for 6 to 12 trainees in addition to the normal vessel complement and a designated Learning & Development Officer; learning and development materials on all 30 vessels and a Competency Management System for all personnel.

On shore training is conducted in our client’s bespoke Centre of Learning & Development, which houses a significant amount of full mission simulators, and at Third Party Training Providers across the globe. In addition learning and development activities occur in all our client’s manning centres (US, UK, India & Philippines) which are equipped with simulation equipment for learning, development and competency assessment.

Requirements

Must have right to work and live in U.K.

Must be have native speaker levels of English language, both written and spoken. Non-native speakers may be tested for competence.

Suitable marine engineering background.

Duration

12 month contract.

Location

This role will be based in Glasgow, Scotland.

Contact

Email CV and Cover Letter to joy.gillen@nmci.ie

Salary

DOE.

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Strong Growth for Irish Ports

Posted: April 18, 2016

The iShip Index

The iShip index is a method used to measure the volume of traffic which travels through Irish ports. It has shown a positive increase in all major traffic modes such a Bulk traffic, LoLo traffic and RoRo traffic in recent years.

 

Traffic Volume

According to “The Irish Maritime Development Offices” latest newsletter the total volume of traffic moving through mostly Dublin, Cork and Waterford ports has reached its highest in 2015 with 997 punts on the iShip  index since 2008. Although this is lower than the peak year in 2007 (1,042 points) it represents substantial growth since the economic crisis (2009 which was a low 693 points).

 

Image result for cork ports

These figures are evidence of the success of 2015 in the maritime industry. Exports in merchandise grew by 20% while imports increased by 20%. This puts an expectation of further growth in 2016 of 6.5% and again in 2017 of a furthur 4.4%.

 

Tourism

Tourism is vital to Irish ports. Figures from 2015 have shown 4.4 million tourists passed through Irish ports using ferry services which connected them to Britian and France. Cruise liners also brought over 450,00 tourists to Irish ports in the last year, which is an increase of 3% since 2014.

 

Image result for port of cork cruise and ferry

 

The Future of Irish Poets

Irish ports play a substantial role to forecasting possible growth in the Irish economy in the coming years. Director “Liam Lacey” of the “The Irish Maritime Development Office” has stated that “it is important to address the need for additional capacity. Ambitious development plans, capable of meeting the growing needs of the of the National economy, have been progressed by Dublin, Cork and Shannon Foynes and will be brought to fruition over the next five years.” Such plans are sure to increase international trade and lead to job creation for the Irish Port and Maritime industry.

 

 

To Read More about the Growth check out The Irish Maritime Development Offices latest newsletter

Irish Maritime Transport Economist reports strong growth for traffic modes through Irish ports

 

 

 

 

 

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