SEFtec NMCI Offshore are seeking a Business Account Manager

New year, new start!

Join our busy SEFtec NMCI Offshore team as Business Account Manager.

Job Description

Position:                         Business Account Manager

Salary:                            D.O.E.

Reporting to:                  Managing Director/Board of Directors

Region:                           Global

Location:                          SNO Offices, Ringaskiddy, Cork.

Description of Position

The Business Account Manager will report to the Managing Director and the Board of Directors. The role will carry responsibility for supporting the development of new business with new and existing customers.

The role will also carry responsibility for maintaining and commercially growing existing customer accounts by providing excellent customer support and service.

This role is ideal for someone with a background in the maritime / offshore / renewable sector.

Principal Tasks

• Maintain awareness and knowledge of the business market, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately via outbound telephone calls, emails and face-to-face visits.
• Creation and generation of leads from existing business and new business.
• Identify new potential business streams and resources needed to deliver on or off site.
• Drive sales meetings and the cross selling of a suite of services/consultancy along with opportunities for the wider business.
• Develop proposals and tenders as appropriate.
• Compiling monthly internal reports for the Managing Director and the Board of Directors.
• To perform all sales administration activity and interface with other internal departments (marketing, administration, finance, operations, etc.) as required, ensuring that customer opportunities are managed quickly and effectively.
• Networking with other business units and relevant stakeholders.

Requirements

• Relevant Maritime, and/or Oil and Gas experience, and/or Offshore Renewables experience.
• Proven ability to achieve results.
• Someone who is commercially focused and has a track record in growing accounts.
• An influential and highly effective communicator (verbal/nonverbal/written) with strong interpersonal skills.
• Must have an ability to effectively work as part of a multi-disciplined team in a business to business environment.
• Must be flexible and adaptable and be able to travel domestically and overseas as required by the position.
• Strong level of PC skills including Microsoft Office and Account Management Software.

Duration of the Contract

This is a permanent position subject to a 6 month probationary period.

The position can be terminated at managements discretion with one weeks notice of termination.

Salary and Commission Based Package:

Please submit your CV and Cover letter to careers@nmci.ie

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GTSS are seeking a part time Administrator

Position: Administrator –Part Time, Maternity Contract.

Company: GAC Training & Service Solutions Limited (GTSS)

Description of the Position

Reporting to the Managing Director, the GTSS Administrator is a core member of the administration team, providing course coordination and business support.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals.  Established since 1956, GAC employs over 8,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

Essential Duties and Responsibilities:

The administrator’s responsibilities include but are not limited to the following;

• Receive inbound calls and emails from current and new customers/companies.
• Responsible for the administration process from course registration through to certification using the company’s CMS.
• Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
• Prepare Letters of Invitation as per client’s request, in order to support visa applications.
• Responsible for travel templates and organising client accommodation & transfers ahead of courses.
• Put together and deliver course packs where appropriate.
• Prepare scripts/handouts for courses.
• Ensuring all client’s receive Joining Instructions in a timely fashion, in advance of each course.
• Ensure all relevant communications, records and data are updated and recorded.
• Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
• Meet & greet delegates at reception before each course.
• Represent commercial division by ensuring each customer receives a friendly and engaging and efficient experience;
• Work as part of a team supporting colleagues where necessary.
• Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
• Adhere to strict data protection and confidentiality laws;
• Participate in any required training.
• Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
• Liaising with Finance regarding pricing of courses.
• Liaising with various individuals from companies on course details, numbers, requests etc.
• Liaising with catering staff & process canteen function forms.
• Any other duties that may be assigned.

Requirements

Essential:

• 3 years relevant administrative experience;
• Good planning, organisational and communication skills;
• Excellent interpersonal, written, and oral communication skills;
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers;
• Ability to learn and navigate new software quickly.

Salary: depending on experience.

Starting: March 2022 latest.

CV and Cover Letter to careers@nmci.ie

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Ireland’s newest citizen

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Exciting opportunity to work with GAC Ireland

GAC Ireland are currently recruiting for full time, part time and casual Terminal Operators, Shipping Supervisors (Loading Master) and Jetty Operators in Dublin.

Equivalent experience would be preferred but is not essential as trainee positions are as also available for the right candidates.

A brief summary of the requirements for the roles are as follows :-

Terminal Operator

• Tank Dipping
• Completing daily checks
• Responsible for safe loading of road tanker loading
• Monitoring shore tank levels
• Daily Samples
• Taking allocations
• VRU Operation
• Assisting drivers with any loading

Shipping Supervisor (Loading Master)

• Ship / Shore Checklist
• Sample taking & associated testing
• Tank Dipping
• Agreeing order of discharge
• Responsible for the safe discharge of cargo
• Monitoring shore tank ullage levels
• Blending operations

Jetty Operators

• Ensuring vessels are moored correctly and in alignment with shore loading arms and connections
• Ensuring vessels provide safe access via correctly rigged gangways and continuously monitor this is maintained throughout operations
• Connection and disconnection of loading arms and spool pieces
• Monitoring for leaks and adjusting connections as required
• Performing line walks to monitor for leaks
• Ship sampling

The ideal candidates will have:

• Strong communication skills
• Good understanding and appreciation of a proactive safety culture
• Marine or Terminal experience desired but not necessary as all full training will be provided
• Full clean driving licence
• Manual handling certificate (desired but not essential)
• First Aid certificate (desired but not essential)

 

If you are interested, please email hr.uk@gac.com with a copy of your CV and your availability. Please ensure you quote “GAC Dublin” in your email.

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STCW Refresher Training- Frequently Asked Questions

When it comes to booking your STCW Refresher Training you may have some questions regarding cert validity, course prerequisites or which route to choose. Read the below to see if your question has been answered. If not, please do call our NMCI Services Office on +353 21 433 5609 or email reception@nmci.ie

Question: Will my COC alone suffice to gain entry onto the refresher courses?

No, we cannot accept a COC in lieu of your STCW certificates.

It is a requirement we sight each individual STCW certificate in advance of the course.

Question: My IMA certificates are out of date, can I attend the course?

If you have not completed either the training course or updated training course within the five-year window then the updated proficiency route shall not be available, with the current exception of those candidates covered by Marine Notice 14 of 2020 which remains valid until 31/10/2021.

Allowing for any exceptional circumstance a candidate may apply to the IMA office for consideration.

If successful we will require evidence of this in writing from the Irish Maritime Administration.

Contact details below.

Mercantile Marine Office (MMO)

Maritime Services Division

Irish Maritime Administration

Department of Transport

Leeson Lane

Dublin 2

D02TR60

Tel: +353 (0) 1 6783480

Email: admin@seafarers.ie

Question: My MCA certificates are out of date can I attend the course?

If you have not completed either the training course or updated training course within the five-year window then the updated proficiency route shall not be available, with the current exception of those candidates covered by

“CORONAVIRUS (Covid-19) Contingency Plan and Guidelines for the services provided to Seafarers and Shipowners by the MCA”

If the above applies we will require evidence of this in writing from the MCA. Email exams@mcga.gov.uk

Question: My certificates are in date; however, I do not have a discharge book, I do not have entries on a discharge book to reflect six months sea time in the past five years.

We will not accept letters in lieu of discharge book entries. If you do not have six months sea time in the past five years and your certificates are in date you are eligible for the Long Route Updating Training.

Question: Will you accept MCA certificates issued after December 2020?

We cannot accept certificates issued by an approved MCA training facility after the 31st of December 2020 at this time. Certificates issued prior to this date remain acceptable.

Question: My certificates are out of date, and I have been informed that I am not eligible for an extension what can I do?

You must now undertake the full Initial Basic Safety Training Suite.

Personal Survival Techniques: 1 Day

Proficiency in Fire: 3 Days

Proficiency in Survival Craft and Rescue Boats: 5 Days

Advanced Fire: 5 Days

Question: I have already booked and paid for my refresher training and do not satisfy the prerequisites what will I do?

You must contact us without delay to facilitate a refund if it applies.

To book your refresher training and read more on the required course prerequisites please click here.

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