For those that accept the responsibility of saving lives at sea, #training is an essential part of the role.
Take a look at this video, showing @RNLI lifeboat crew during simulated storm conditions in our sea survival pool. #seasurvival#nmciservicespic.twitter.com/kkWZONb9e2
As a rapidly evolving company, NMCI Training Services (NMCITS) are currently in the process of a team expansion and are seeking candidates for the following positions.
We are currently seeking a dynamic and experienced individual to join our team as a Full-Time Fire Fighting Instructor. Additionally, we are looking for a Part-Time Administrator to support our administrative functions. Be part of a team dedicated to shaping the future of maritime safety education. Apply today!
Part- Time Administrator.
Description of the Position
To undertake the administration role for the NMCITS team on a part-time basis, to liaise with other administration personnel as required and to provide support to the senior staff.
Reporting to the Operations Manager of NMCI Training Services, the Administrator is a member of the core NMCITS Team providing administration.
Principal Tasks:
Supporting the existing administration team.
As an operations office, ensure that phone communications are treated as a priority and all phone messages answered promptly.
Maintain and develop corporate image and reputation and protect and develop the NMCI Training Services brand.
Handling incoming telephone call as required and dealing with calls relating to group short courses, bespoke courses.
Liaising with instructors to support the planning and delivery of all commercial courses.
Booking areas and facilities required to carry out courses.
Liaising with catering staff & process canteen function forms.
Compile course packs and ensure they are closed off and filed correctly.
Essential to the role:
Proficient in Microsoft Office suite.
Demonstrable Previous Experience in a similar role.
Salary: DOE
Submit CV and a Cover Letter to: careers@nmci.ie
Fire Fighting Instructor (Full-time)
Reporting to: The Operations Manager.
Principal Tasks.
Deliver Fire and Emergency Response training.
To undertake instructional duties on assigned classes as deemed appropriate by management in both lecture and practical sessions, both at the NMCI and other locations as the management may from time to time reasonably require (e.g., at client’s premises).
To ensure existing courses are reviewed & updated as necessary and assist in the development of new courses to meet client’s needs.
To ensure that safety standards for both staff and learners are always adhered to.
Maintaining appropriate records and making available information as required by management.
Participating in the development, implementation, and maintenance of quality assurance.
To liaise with support staff responsible for the delivery of training courses or exercises.
Work as part of a team to ensure consistent standards of training are maintained.
To comply with the procedures, staff notices, and any other communications as issued by management.
To attend staff development training courses, in-house and external, as determined by line management.
Requirements
Essential:
Operational experience in the Fire Service, or related sector.
BA Instructors Course.
Fire Fighting background.
Excellent planning, organisational and communication skills.
Desirable:
Clean full driving licence.
Proficient in Microsoft Office suite.
Salary: DOE
Submit CV and a Cover Letter to: careers@nmci.ie
Closing date for applications is midnight on 4.12.2023.
NMCI Training Services, where passion meets profession.
Join our busy SEFtec NMCI Offshore team as Business Account Manager.
Job Description
Position: Business Account Manager
Salary: D.O.E.
Reporting to: Managing Director/Board of Directors
Region: Global
Location: SNO Offices, Ringaskiddy, Cork.
Description of Position
The Business Account Manager will report to the Managing Director and the Board of Directors. The role will carry responsibility for supporting the development of new business with new and existing customers.
The role will also carry responsibility for maintaining and commercially growing existing customer accounts by providing excellent customer support and service.
This role is ideal for someone with a background in the maritime / offshore / renewable sector.
Principal Tasks
Maintain awareness and knowledge of the business market, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately via outbound telephone calls, emails and face-to-face visits.
Creation and generation of leads from existing business and new business.
Identify new potential business streams and resources needed to deliver on or off site.
Drive sales meetings and the cross selling of a suite of services/consultancy along with opportunities for the wider business.
Develop proposals and tenders as appropriate.
Compiling monthly internal reports for the Managing Director and the Board of Directors.
To perform all sales administration activity and interface with other internal departments (marketing, administration, finance, operations, etc.) as required, ensuring that customer opportunities are managed quickly and effectively.
Networking with other business units and relevant stakeholders.
Requirements
Relevant Maritime, and/or Oil and Gas experience, and/or Offshore Renewables experience.
Proven ability to achieve results.
Someone who is commercially focused and has a track record in growing accounts.
An influential and highly effective communicator (verbal/nonverbal/written) with strong interpersonal skills.
Must have an ability to effectively work as part of a multi-disciplined team in a business to business environment.
Must be flexible and adaptable and be able to travel domestically and overseas as required by the position.
Strong level of PC skills including Microsoft Office and Account Management Software.
Duration of the Contract
This is a permanent position subject to a 6 month probationary period.
The position can be terminated at managements discretion with one weeks notice of termination.
Salary and Commission Based Package:
Please submit your CV and Cover letter to careers@nmci.ie
SEFtec NMCI Offshore DAC welcomes applications for the position of Administrator on a part-time basis, 15 hours per week.
Description of the Position
This is a part time position 15 hours per week.
Reporting to the Operations Manager of SEFtec NMCI Offshore DAC, the Administrator is a member of the core Team providing administration for NMCI Services and its associated joint venture companies SNO DAC & GTSS DAC.
Location: NMCI, Ringaskiddy, Co Cork
Company: SEFtec NMCI Offshore DAC
Company background;
SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses.
Based at the National Maritime College of Ireland we are a dynamic company, which is growing year on year.
We are the leading provider of professional Maritime, Offshore Training & Consultancy. Our strategy is to advance the industry and develop the skills of professionals through the provision of Training and expert Consultancy of the highest standard.
Our goal is to achieve and deliver excellence to our existing and future customer base. All of our
clients are trained by quality professional Instructors and lecturers.
Essential Duties and Responsibilities.
The Part Time administrator’s responsibilities include but are not limited to the following;
Receive inbound calls and emails from current and new customers/companies.
Supports the administration process from booking through to certification of courses.
Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
Preparing administration files for instructors before beginning course.
Put together and deliver course packs where appropriate.
Ensure course packs are complete and filed.
Prepare scripts/handouts for courses.
Ensure all relevant communications, records and data are updated and recorded;
Maintain up-to-date knowledge of industry developments and updates;
Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
Meet & greet delegates at reception before each course.
Represent Commercial Division and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
Compile reports as and when required by the Management Team;
Work as part of a team supporting colleagues where necessary;
Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
Adhere to strict data protection and confidentiality laws;
Participate in any required training.
Liaising with instructors and management to support the planning of all commercial courses
Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
Liaising with Finance regarding pricing of courses.
Liaising with various individuals from companies on course details, numbers, requests etc.
Liaising with catering staff & process canteen function forms.
Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
Fill out purchase requisitions where appropriate & required.
Any other duties that may be assigned.
Requirements for Part Time Administrator
Essential:
3 years relevant admin experience
Good planning, organisational and communication skills.
Excellent interpersonal, written, and oral communication skills;
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
Ability to learn and navigate new software quickly;
Ability to type 30 wpm+;
Desirable:
ISO 9001 Certification & Auditing Skills
Salary: DOE
Immediate Start preferred.
Please forward your Cover Letter and CV to careers@nmci.ie using Part Time Administrator Application as the subject title.
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