Posted: January 26, 2022
Position: Administrator –Part Time, Maternity Contract.
Company: GAC Training & Service Solutions Limited (GTSS)
Description of the Position
Reporting to the Managing Director, the GTSS Administrator is a core member of the administration team, providing course coordination and business support.
Location: NMCI, Ringaskiddy, Co Cork
Company Background
GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 8,000 people in more than 300 offices worldwide.
GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.
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Essential Duties and Responsibilities:
The administrator’s responsibilities include but are not limited to the following;
- Receive inbound calls and emails from current and new customers/companies.
- Responsible for the administration process from course registration through to certification using the company’s CMS.
- Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
- Prepare Letters of Invitation as per client’s request, in order to support visa applications.
- Responsible for travel templates and organising client accommodation & transfers ahead of courses.
- Put together and deliver course packs where appropriate.
- Prepare scripts/handouts for courses.
- Ensuring all client’s receive Joining Instructions in a timely fashion, in advance of each course.
- Ensure all relevant communications, records and data are updated and recorded.
- Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
- Meet & greet delegates at reception before each course.
- Represent commercial division by ensuring each customer receives a friendly and engaging and efficient experience;
- Work as part of a team supporting colleagues where necessary.
- Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
- Adhere to strict data protection and confidentiality laws;
- Participate in any required training.
- Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
- Liaising with Finance regarding pricing of courses.
- Liaising with various individuals from companies on course details, numbers, requests etc.
- Liaising with catering staff & process canteen function forms.
- Any other duties that may be assigned.
Requirements
Essential:
- 3 years relevant administrative experience;
- Good planning, organisational and communication skills;
- Excellent interpersonal, written, and oral communication skills;
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
- Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers;
- Ability to learn and navigate new software quickly.
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Salary: depending on experience.
Starting: March 2022 latest.
CV and Cover Letter to careers@nmci.ie
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Posted: March 4, 2021
Our team is growing. SEFtec NMCI Offshore (SNO) are seeking a Trainee Instructor/Technician.Â
Job Description
Position: Trainee Instructor/Technician
Location: Â NMCI, Ringaskiddy, Co. Cork
Reporting to: Managing Director & Operations Manager
SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses.
Based at the National Maritime College of Ireland we are a dynamic company, which is growing year on year. We are now looking to expand our team and will be recruiting a Trainee Instructor/Technician to join the SNO team.
Candidate Profile:
- Over 18 years of age
- Completion of the leaving certificate or equivalent
- Demonstrated ability to work within a team
- Ability to communicate effectively and professionally with peers, other groups, clients, internal associates.
- An interest in the Offshore /Maritime sector
- Willingness to travel abroad
- Water Confident / High Level of Fitness
- Delegates will be required to undergo a medical if successful, as some aspects of the training is physically demanding.
Reporting to the Operations Manager the Trainee Instructor/Technician will undergo a 24-month intensive programme achieving recognised instructor qualifications and on the job experience. The duties will involve, but are not limited to, the following:
- Ensure that safety standards for both staff and delegates are adhered to at all times;
- Provide support for Commercial courses / courses to the Offshore Oil and Gas sectors/ Maritime sector;
- Complete various Instructor Courses which will provide the foundation for an Instructor and meet the demands of the company going forward;
- Comply with the procedures, staff notices, communications as issued by management & any other duties deemed relevant by management;
- Work alongside the technicians and instructors at the Centre;
- Achieve competency in Sea Survival Equipment Maintenance and safe operation of equipment;
- Obtain the competencies required to teach or assess, as per the standards laid down in OPITO guidelines and other accrediting bodies;
- Attend classes as deemed appropriate by management in both lecture and practical sessions, both at the Centre and other locations as required (e.g. offshore, at client’s premises);
- Support the delivery of courses to the Maritime and Offshore Oil and Gas sectors;
- Ensure that all courses are provided with the equipment and facilities as laid down in the course programme.
Application Procedure:
Write a 300-word Cover Letter outlining why you think you would be suitable for role with SEFtec NMCI Offshore and email this with an accompanying CV to the following email: careers@nmci.ie
Successful candidates will be shortlisted and called for interview.
Closing date: 19/03/2021Â Â
Requirements
Essential:
- Ability to work in a dynamic multidiscipline environment;
- Excellent planning, organisational and communication skills;
- Water Confident;
- Full clean driving license.
Desirable:
Good IT skills.
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Posted: July 29, 2020
*This Position has now been filled*
Position: Full time Administrator
The administrator will report directly to the Manager of SEFtec NMCI Offshore.
Description of the Position
Reporting to the Manager of SEFtec NMCI Offshore, the Administrator is a member of the core NMCI Services Team providing administration, course coordination and business support for NMCI Services and its associated joint venture companies SNO Ltd & GTSS Ltd.
NB Note: For the initial six months, the Administrator will work under the direct supervision of the established Manager to acquire the requisite knowledge & experience to perform the role to perform efficiently.
Location: NMCI, Ringaskiddy, Co Cork
Company:
SEFtec NMCI Offshore
https://www.nmci.ie/commercial
Company Background
SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses. Having invested in excess of 60 million euros ($100 million dollars) into state of the art training facilities we provide delegates with the most up to date maritime training. As a dynamic company, which is growing year on year, we are now looking to expand our team and will be recruiting an Administrator to join the SNO team.
Essential Duties and Responsibilities:
The administrator’s responsibilities include but are not limited to the following;
- Receive inbound calls and emails from current and new customers/companies.
- Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
- Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
- Represent NMCI Services as a member on the college’s Internal Audit team and shall be responsible for completing internal audits on main scheme and NMCIS commercial courses.
- Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
- Preparing administration files for instructors before beginning course.
- Put together and deliver course packs where appropriate.
- Prepare scripts/handouts for courses.
- Ensure all relevant communications, records and data are updated and recorded;
- Maintain up-to-date knowledge of industry developments and updates;
- Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
- Meet & greet delegates at reception before each course, morning and afternoon.
- Represent Commercial Division and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
- Compile reports as and when required by the Management Team;
- Work as part of a team supporting colleagues where necessary;
- Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
- Adhere to strict data protection and confidentiality laws;
- Participate in any required training.
- Liaising with instructors and management to support the planning of all commercial courses
- Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
- Liaising with Finance regarding pricing of courses.
- Liaising with various individuals from companies on course details, numbers, requests etc.
- Liaising with catering staff & process canteen function forms.
- Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
- Fill out purchase requisitions where appropriate & required.
- Any other duties that may be assigned.
Requirements
Essential:
- 3 years relevant admin experience
- Good planning, organisational and communication skills.
- Excellent interpersonal, written, and oral communication skills;
- Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
- Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
- Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
- Ability to learn and navigate new software quickly;
- Ability to type 30 wpm+;
Desirable but not essential:
- ISO 9001 Certification & Auditing Skills
Salary: €24,000.
Email CV and Cover Letter to careers@nmci.ie before August 17th 2020.
*This Position has now been filled*
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Posted: January 25, 2019
Job Description
Position:Â Business Account Manager
Salary:Â Basic Salary + Commission
Reporting to:Â General Manager/Managing Director
Region:Â Global
Location:Â National Maritime College of Ireland (NMCI), Ringaskiddy, Co. CorkÂ
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Description of Position
The Business Account Manager will report to the General Manager/Managing Director and is responsible for maintaining and commercially growing existing customer accounts by providing excellent customer support and service. The role will also carry responsibility for supporting the development of new business with new and existing accounts.
This role is ideal for someone with a background in the maritime / offshore / renewable sector.
Principal Tasks
- Maintain awareness and knowledge of the business market, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately via outbound telephone calls, emails and face-to-face visits.
- Creation and generation of leads from existing business and new business.
- Development of leads from early stage to fruition.
- Drive sales meetings and the cross selling of a suite of services/consultancy along with opportunities for the wider business.
- Develop proposals and tenders as appropriate.
- Compiling monthly internal reports for relevant management team.
- To perform all sales administration activity and interface with other internal departments (e.g. marketing, admin, finance, ops, etc.) as required ensuring that customer opportunities are managed quickly and effectively.
- Networking with other business units and relevant stakeholders.
Requirements
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- Relevant maritime and/or oil and gas experience.
- Proven ability to achieve results.
- Someone who is commercially focused and has a track record in growing accounts.
- An influential and highly effective communicator (verbal/nonverbal/written) with strong interpersonal skills.
- Must have an ability to effectively work as part of a multi-disciplined team in a business to business environment.
- Must be flexible and adaptable and be able to travel internationally as required by the position.
- Strong level of PC skills including Microsoft Office and Account Management Software
Duration of the Contract
Full time position pending six-month probationary period.
Email CV & Cover Letter to careers@nmci.ie
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Posted: October 19, 2018
Driver / General Operative required (flexible hours)
Euromed Ireland Logistics Ltd provides handling, storage, post-production services and distribution services for new vehicles from their facility in Ringaskiddy Deep Water Berth in the Port of Cork. As a subsidiary of Grimaldi Lines with the ability to handle up-to 60,000 vehicles per annum. EMIL plays a principle role in connecting Cork with mainland Europe through the Euro-Med service line.
The company has an exciting opportunity as they are currently looking to recruit part-time casual workers for their busy period. This will be on an on-call basis, dependant on shipping schedules. Candidates need to be fully flexible with working hours, night shift and weekend work is required.
The duty of the driver is to be driven onto the vessel in the Port of Cork (Ringaskiddy) where he/she will then drive off units (cars/vans) to the Euromed compound in a safe and professional manner.
€9.75 Standard Hourly Rate (will go up in January):     Â
Day Shift – Monday – Friday  08:00-18:30 Standard Rate
Evening Time After 18:30-24:00Â Â Time & half
Evening/Unsociable Hours  Monday – Friday Midnight-08:00   Double Time
Saturdays – 08:00- midnight   First 8 hours: Time & Half; Remainder: Double
Sunday / Bank holidays- Double Hourly Rate
Qualifications and Education Requirements
Valid Full Driving License
Additional Notes
Training provided:
- Port Pass: One day training in Port safety
- Vessel induction
- Compound induction
Contact
If you are interested, please contact Karen:
k.wessel@emil.ie
Loughbeg Ringaskiddy, Co. Cork, Ireland
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