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NMCI Services,
National Maritime College of Ireland,
Ringaskiddy,
Co. Cork,
Ireland

Telephone: 021-4335609
Fax: 021-4335696
E-mail: mailto:services@nmci.ie

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Congratulations! Port of Cork&27;s Captain Michael McCarthy named October &27;Cork Person of the Month’ shr.gs/847Rr2K

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Job Opportunity- Experienced Administrator required for NMCI Commercial Division

Posted: May 30, 2017

**Update** This position has now been filled. Thank you to all who applied.Company: GAC Training & Service Solutions Ltd.

 

Position: Administrator

The administrator will report directly to the Administration Manager.

Description of the Position

Reporting to the Admin Manager of NMCI Services, the Administrator is a member of the core NMCIS Team providing administration, course coordination and business support for NMCI Services and its associated joint venture company SNO Ltd & GTSS Ltd.

NB Note: For the initial six months the Administrator will work under the direct supervision of the established Office Administrator so as to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 9,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

 

Essential Duties and Responsibilities:

  • The administrator’s responsibilities include but are not limited to the following;
  • Receive inbound calls and emails from current and new customers/companies.
  • Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
  • Responsible for classroom/facility bookings for scheduled and bespoke course bookings
  • Represent NMCIS as a member on the college’s Internal Audit team and shall be responsible for completing internal audits on main scheme and NMCIS commercial courses
  • Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
  • Preparing administration files for instructors before beginning course.
  • Put together and deliver course packs where appropriate.
  • Prepare scripts/handouts for courses
  • Meet performance targets for speed, efficiency, sales and quality;
  • Ensure all relevant communications, records and data are updated and recorded;
  • Maintain up-to-date knowledge of industry developments and updates;
  • Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
  • Represent GTSS and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
  • Compile reports as and when required by the GAC Management Team;
  • Work as part of a team supporting colleagues where necessary;
  • Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
  • Adhere to strict data protection and confidentiality laws;
  • Participate in any required NMCI training.
  • Liaising with both the GTSS Marketing Executive & the Administration Manager to support the planning of all commercial courses
  • Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
  • Liaising with Finance regarding pricing of courses.
  • Liaising with various individuals from companies on course details, numbers, requests etc.
  • Liaising with catering staff & process canteen function forms.
  • Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
  • Fill out purchase Requisitions where appropriate & required.
  • Certification, Catering Function Forms.
  • Completion of Solas forms and liaising with Solas officers as required.
  • Any other duties that may be assigned i.e.
Requirements

Essential:

  • 3 years relevant administration experience.
  • Good planning, organisational and communication skills.
  • Excellent interpersonal, written, and oral communication skills;
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
  • Ability to learn and navigate new software quickly;
  • Ability to type 30 wpm+;

Desirable:

  • ISO 9001 Certification & Auditing Skills

Salary: DOE

Email CV and Cover Letter to joy.gillen@nmci.ie before June 9th 2017.

Click the link below to download the job description in full.

Job Description GTSS Administrator

 

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Port Cycle 2016

Posted: September 12, 2016

The An Post Rebel Tour took place on Saturday, September 10th in Glengarriff. GAC Training & Service Solutions supported the Port of Cork to raise funds for local charities during the 85km “Rebel Rider” cycle.

Conor Mowlds, Head of the National Maritime College of Ireland took part in the race and is pictured below with Brendan Keating, CEO of the Port of Cork and Capt. Paul O’Regan, Harbour Master, Port of Cork.

conor-1 conor-2 rebel-rider-map

The scenic route departed from Glengarriff, climbed the Caha Pass across the border into the Kingdom of Kerry. The spectacular mountain and sea views helped distract the 95 cyclists from some of the more challenging climbs throughout the day, which included the famous Healy Pass. The end of the cycle consisted of a 4km decent of beautiful West Cork.

Well done to all involved. Rumour has it that Conor Mowlds has already signed up for the 160km cycle next year…

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GTSS win Excellence in the Provision of Professional Services to the Marine Industry award.

Posted: July 4, 2016

GAC Training and Service Solutions (GTSS) is delighted to have won the Excellence in the Provision of Professional Services to the Marine Industry award at the Marine Industry Awards 2016. Nineteen trophies were presented to the winners throughout the evening.

Excellence-in-the-Provision-of-Professional-Services-to-the-Marine-Industry

 

Liam Lacey, Director, Irish Maritime Development Office and Michael Creed, T.D., Minister for Agriculture, Food and the Marine presented the Excellence in the Provision of Professional Services to the Marine Industry award to Jim O’Byrne, General Manager of GAC Training and Service Solutions.

 

 

Excellence in the Provision of Professional Services to the Marine I

This year’s ceremony was held on June 30th, in association with SeaFest, at the Radisson Blu Galway Hotel. The evening was an enormous success, celebrating the growth and development of the industry in Ireland while recognising the key functions within the industry that promote growth and sustainability.

IMG_3442

 

Pictured above are; Jim O’Byrne, General Manager, Joy Gillen, Marketing Executive, and Conor Mowlds, Managing Director of GTSS at the NMCI.

 

To read more about all the award winner visit http://www.marineawards.ie/shortlist.php

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GTSS team travel to GAC Headquarters, Dubai

Posted: February 27, 2015

The GTSS team had the opportunity to travel to Dubai last week to meet with different members of the GAC team at the GAC Headquarters.  

Dubai is located on the southeast coast of the Persian Gulf and is one of the seven emirates that make up the country. The city of Dubai is located on the emirate’s northern coastline. It has emerged as a global city and business hub of the Persian Gulf region, and is a major transport hub for both passengers and cargo.

The purpose of the visit was to firstly introduce our new GTSS team to GAC in Dubai and to explore the synergies between GAC Corporate Academy and GAC Training and Service Solutions (GTSS). We intend to build on our current course offerings with GAC Bunkers going forward and it was a great opportunity to discuss future plans between both groups.

 

James O'Byrne, Joy Gillen, Conor Mowlds and Ruth Murphy

James O’Byrne, Joy Gillen, Conor Mowlds and Ruth Murphy

Pictured, from the left, are  James O’Byrne, General Manager GTSS, Joy Gillen, Marketing Executive GTSS, Conor Mowlds, Managing Director GTSS and Ruth Murphy, Finance Manager.

 

Who are GTSS?

GAC Training and Services Solutions is part of the GAC Group (global shipping, logistics and marine services provider) with over 10,000 employees operating in 300 offices worldwide. In partnership with the National Maritime College of Ireland, we provide expert delivery of a portfolio of training courses for both seafarers and shore-based shipping personnel.

GTSS combines the NMCI’s state-of-the-art facilities (including a 17 bridge simulator suite and survival pool) with GAC’s global reach and 50 years of shipping experience. Our bespoke GTSS courses are tailored to suit the particular training requirements of maritime companies and groups. Clients from the all areas have worked with us to develop customised training on our state of the art marine simulators. We can also provide a suite of courses for companies looking to train their employees in numerous maritime short courses.

Courses are developed and delivered by some of the most respected names in maritime training.

Conor Mowlds,Damien O'Donoghue, Ruth Murphy, James O'Byrne & Joy Gillen

Conor Mowlds,Damien O’Donoghue, Ruth Murphy, James O’Byrne & Joy Gillen

For further course details contact Joy Gillen, Marketing Executive for GTSS;

joy.gillen@gac.com

 

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Result! GAC-sponsored Crystal Palace promoted to Premier League

Posted: May 29, 2013

 

“The cheers could be heard all the way from London to Athens, Dubai, Singapore, Cape Town, Sydney and throughout the GAC world last night when our sponsored team Crystal Palace beat Watford and won promotion to the Premier League.

 

It’s at times like this that we really feel the appeal of ‘The Beautiful Game’ and enormous pride that we have been the Club’s main sponsor since 2004.

For news of Crystal Palace and other teams and athletes we support, as well as the latest updates from the GAC Group, check out our pages on Facebook (www.facebook.com/GACgroup) and LinkedIn (www.linkedin.com/company/gac-group).”

GTSS combines the NMCI’s state-of-the-art facilities with GAC’s global reach and 50 years of shipping experience. http://www.nmci.ie/index.cfm/page/gtss

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