Discover exciting career opportunities with NMCI Training Services!

As a rapidly evolving company, NMCI Training Services (NMCITS) are currently in the process of a team expansion and are seeking candidates for the following positions.

We are currently seeking a dynamic and experienced individual to join our team as a Full-Time Fire Fighting Instructor. Additionally, we are looking for a Part-Time Administrator to support our administrative functions. Be part of a team dedicated to shaping the future of maritime safety education. Apply today!

Part- Time Administrator.

Description of the Position

To undertake the administration role for the NMCITS team on a part-time basis, to liaise with other administration personnel as required and to provide support to the senior staff.

Reporting to the Operations Manager of NMCI Training Services, the Administrator is a member of the core NMCITS Team providing administration.

Principal Tasks:

• Supporting the existing administration team.
• As an operations office, ensure that phone communications are treated as a priority and all phone messages answered promptly.
• Maintain and develop corporate image and reputation and protect and develop the NMCI Training Services brand.
• Handling incoming telephone call as required and dealing with calls relating to group short courses, bespoke courses.
• Liaising with instructors to support the planning and delivery of all commercial courses.
• Booking areas and facilities required to carry out courses.
• Liaising with catering staff & process canteen function forms.
• Compile course packs and ensure they are closed off and filed correctly.

Essential to the role:

• Proficient in Microsoft Office suite.
• Demonstrable Previous Experience in a similar role.

Salary: DOE

Submit CV and a Cover Letter to:  careers@nmci.ie

Fire Fighting Instructor (Full-time)

Reporting to: The Operations Manager.

Principal Tasks.

• Deliver Fire and Emergency Response training.
• To undertake instructional duties on assigned classes as deemed appropriate by management in both lecture and practical sessions, both at the NMCI and other locations as the management may from time to time reasonably require (e.g., at client’s premises).
• To ensure existing courses are reviewed & updated as necessary and assist in the development of new courses to meet client’s needs.
• To ensure that safety standards for both staff and learners are always adhered to.
• Maintaining appropriate records and making available information as required by management.
• Participating in the development, implementation, and maintenance of quality assurance.
• To liaise with support staff responsible for the delivery of training courses or exercises.
• Work as part of a team to ensure consistent standards of training are maintained.
• To comply with the procedures, staff notices, and any other communications as issued by management.
• To attend staff development training courses, in-house and external, as determined by line management.

Requirements

Essential:

• Operational experience in the Fire Service, or related sector.
• BA Instructors Course.
• Fire Fighting background.
• Excellent planning, organisational and communication skills.

Desirable:

• Clean full driving licence.
• Proficient in Microsoft Office suite.

Salary: DOE

Submit CV and a Cover Letter to:  careers@nmci.ie

Closing date for applications is midnight on 4.12.2023.

NMCI Training Services, where passion meets profession.

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GTSS are seeking a part time Administrator

Position: Administrator –Part Time, Maternity Contract.

Company: GAC Training & Service Solutions Limited (GTSS)

Description of the Position

Reporting to the Managing Director, the GTSS Administrator is a core member of the administration team, providing course coordination and business support.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals.  Established since 1956, GAC employs over 8,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

Essential Duties and Responsibilities:

The administrator’s responsibilities include but are not limited to the following;

• Receive inbound calls and emails from current and new customers/companies.
• Responsible for the administration process from course registration through to certification using the company’s CMS.
• Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
• Prepare Letters of Invitation as per client’s request, in order to support visa applications.
• Responsible for travel templates and organising client accommodation & transfers ahead of courses.
• Put together and deliver course packs where appropriate.
• Prepare scripts/handouts for courses.
• Ensuring all client’s receive Joining Instructions in a timely fashion, in advance of each course.
• Ensure all relevant communications, records and data are updated and recorded.
• Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
• Meet & greet delegates at reception before each course.
• Represent commercial division by ensuring each customer receives a friendly and engaging and efficient experience;
• Work as part of a team supporting colleagues where necessary.
• Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
• Adhere to strict data protection and confidentiality laws;
• Participate in any required training.
• Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
• Liaising with Finance regarding pricing of courses.
• Liaising with various individuals from companies on course details, numbers, requests etc.
• Liaising with catering staff & process canteen function forms.
• Any other duties that may be assigned.

Requirements

Essential:

• 3 years relevant administrative experience;
• Good planning, organisational and communication skills;
• Excellent interpersonal, written, and oral communication skills;
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers;
• Ability to learn and navigate new software quickly.

Salary: depending on experience.

Starting: March 2022 latest.

CV and Cover Letter to careers@nmci.ie

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Join our Team! SEFtec NMCI Offshore are seeking an Administrator.

*This Position has now been filled*

Position: Full time Administrator

The administrator will report directly to the Manager of SEFtec NMCI Offshore.

Description of the Position

Reporting to the Manager of SEFtec NMCI Offshore, the Administrator is a member of the core NMCI Services Team providing administration, course coordination and business support for NMCI Services and its associated joint venture companies SNO Ltd & GTSS Ltd.

NB Note: For the initial six months, the Administrator will work under the direct supervision of the established Manager to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

Company:

SEFtec NMCI Offshore

https://www.nmci.ie/commercial

Company Background

SEFtec NMCI Offshore are global leaders in the delivery of Maritime and Offshore training courses. Having invested in excess of 60 million euros ($100 million dollars) into state of the art training facilities we provide delegates with the most up to date maritime training. As a dynamic company, which is growing year on year, we are now looking to expand our team and will be recruiting an Administrator to join the SNO team.

Essential Duties and Responsibilities:

The administrator’s responsibilities include but are not limited to the following;

• Receive inbound calls and emails from current and new customers/companies.
• Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
• Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
• Represent NMCI Services as a member on the college’s Internal Audit team and shall be responsible for completing internal audits on main scheme and NMCIS commercial courses.
• Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
• Preparing administration files for instructors before beginning course.
• Put together and deliver course packs where appropriate.
• Prepare scripts/handouts for courses.
• Ensure all relevant communications, records and data are updated and recorded;
• Maintain up-to-date knowledge of industry developments and updates;
• Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
• Meet & greet delegates at reception before each course, morning and afternoon.
• Represent Commercial Division and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
• Compile reports as and when required by the Management Team;
• Work as part of a team supporting colleagues where necessary;
• Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
• Adhere to strict data protection and confidentiality laws;
• Participate in any required training.
• Liaising with instructors and management to support the planning of all commercial courses
• Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
• Liaising with Finance regarding pricing of courses.
• Liaising with various individuals from companies on course details, numbers, requests etc.
• Liaising with catering staff & process canteen function forms.
• Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
• Fill out purchase requisitions where appropriate & required.
• Any other duties that may be assigned.

Requirements

Essential:

• 3 years relevant admin experience
• Good planning, organisational and communication skills.
• Excellent interpersonal, written, and oral communication skills;
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
• Ability to learn and navigate new software quickly;
• Ability to type 30 wpm+;

Desirable but not essential:

• ISO 9001 Certification & Auditing Skills

Salary: €24,000.

Email CV and Cover Letter to careers@nmci.ie before August 17^th 2020.

*This Position has now been filled*

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Job Opportunity- Administrative Assistant

Position: Administrative Assistant –Full time, Permanent

Company: GAC Training & Service Solutions Limited (GTSS)

Description of the Position

Reporting to the Office Manager, the Administrative Assistant is a core member of the administration team, providing course coordination and business support.

NB Note: For the initial six months the Administrative Assistant will work under the direct supervision of the established Office Manager so as to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 9,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

Essential Duties and Responsibilities:

The administrator’s responsibilities include but are not limited to the following;

• Receive inbound calls and emails from current and new customers/companies.
• Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
• Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
• Completion and participation within internal audits on main scheme and commercial courses.
• Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
• Preparing administration files for instructors before beginning course.
• Put together and deliver course packs where appropriate.
• Prepare scripts/handouts for courses.
• Ensure all relevant communications, records and data are updated and recorded.
• Maintain up-to-date knowledge of industry developments and updates.
• Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
• Meet & greet delegates at reception before each course.
• Represent commercial division by ensuring each customer receives a friendly and engaging and efficient experience;
• Compile reports as and when required by the Management Team;
• Work as part of a team supporting colleagues where necessary;
• Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
• Adhere to strict data protection and confidentiality laws;
• Participate in any required training.
• Liaising with both the GTSS Marketing Executive & the Office Manager to support the planning of all commercial courses
• Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
• Liaising with Finance regarding pricing of courses.
• Liaising with various individuals from companies on course details, numbers, requests etc.
• Liaising with catering staff & process canteen function forms.
• Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
• Fill out purchase requisitions where appropriate & required.
• Completion of CETB forms and liaising with CETB officers as required.
• Any other duties that may be assigned.

Requirements

Essential:

• 3 years relevant administrative experience;
• Good planning, organisational and communication skills;
• Excellent interpersonal, written, and oral communication skills;
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
• Ability to learn and navigate new software quickly.

Salary: €20,000- €24,000 depending on experience.

CV and Cover Letter to gtss@nmci.ie

Closing Date for applications 21/09/2018 at 12pm.

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Job Opportunity- Experienced Administrator required for NMCI Commercial Division

**Update** This position has now been filled. Thank you to all who applied.Company: GAC Training & Service Solutions Ltd.

Position: Administrator

The administrator will report directly to the Administration Manager.

Description of the Position

Reporting to the Admin Manager of NMCI Services, the Administrator is a member of the core NMCIS Team providing administration, course coordination and business support for NMCI Services and its associated joint venture company SNO Ltd & GTSS Ltd.

NB Note: For the initial six months the Administrator will work under the direct supervision of the established Office Administrator so as to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 9,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

Essential Duties and Responsibilities:

• The administrator’s responsibilities include but are not limited to the following;
• Receive inbound calls and emails from current and new customers/companies.
• Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
• Responsible for classroom/facility bookings for scheduled and bespoke course bookings
• Represent NMCIS as a member on the college’s Internal Audit team and shall be responsible for completing internal audits on main scheme and NMCIS commercial courses
• Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
• Preparing administration files for instructors before beginning course.
• Put together and deliver course packs where appropriate.
• Prepare scripts/handouts for courses
• Meet performance targets for speed, efficiency, sales and quality;
• Ensure all relevant communications, records and data are updated and recorded;
• Maintain up-to-date knowledge of industry developments and updates;
• Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
• Represent GTSS and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
• Compile reports as and when required by the GAC Management Team;
• Work as part of a team supporting colleagues where necessary;
• Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
• Adhere to strict data protection and confidentiality laws;
• Participate in any required NMCI training.
• Liaising with both the GTSS Marketing Executive & the Administration Manager to support the planning of all commercial courses
• Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
• Liaising with Finance regarding pricing of courses.
• Liaising with various individuals from companies on course details, numbers, requests etc.
• Liaising with catering staff & process canteen function forms.
• Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
• Fill out purchase Requisitions where appropriate & required.
• Certification, Catering Function Forms.
• Completion of Solas forms and liaising with Solas officers as required.
• Any other duties that may be assigned i.e.

Requirements

Essential:

• 3 years relevant administration experience.
• Good planning, organisational and communication skills.
• Excellent interpersonal, written, and oral communication skills;
• Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
• Ability to learn and navigate new software quickly;
• Ability to type 30 wpm+;

Desirable:

• ISO 9001 Certification & Auditing Skills

Salary: DOE

Email CV and Cover Letter to joy.gillen@nmci.ie before June 9^th 2017.

Click the link below to download the job description in full.

Job Description GTSS Administrator

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