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NMCI Services,
National Maritime College of Ireland,
Ringaskiddy,
Co. Cork,
Ireland

Telephone: 021-4335609
Fax: 021-4335696
E-mail: mailto:services@nmci.ie

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Job Opportunity- Administrative Assistant

Posted: September 5, 2018

 

Position: Administrative Assistant –Full time, Permanent

Company: GAC Training & Service Solutions Limited (GTSS)

Description of the Position

Reporting to the Office Manager, the Administrative Assistant is a core member of the administration team, providing course coordination and business support.

NB Note: For the initial six months the Administrative Assistant will work under the direct supervision of the established Office Manager so as to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

 

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 9,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

 

Essential Duties and Responsibilities:

 

The administrator’s responsibilities include but are not limited to the following;

  • Receive inbound calls and emails from current and new customers/companies.
  • Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
  • Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
  • Completion and participation within internal audits on main scheme and commercial courses.
  • Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
  • Preparing administration files for instructors before beginning course.
  • Put together and deliver course packs where appropriate.
  • Prepare scripts/handouts for courses.
  • Ensure all relevant communications, records and data are updated and recorded.
  • Maintain up-to-date knowledge of industry developments and updates.
  • Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
  • Meet & greet delegates at reception before each course.
  • Represent commercial division by ensuring each customer receives a friendly and engaging and efficient experience;
  • Compile reports as and when required by the Management Team;
  • Work as part of a team supporting colleagues where necessary;
  • Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
  • Adhere to strict data protection and confidentiality laws;
  • Participate in any required training.
  • Liaising with both the GTSS Marketing Executive & the Office Manager to support the planning of all commercial courses
  • Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
  • Liaising with Finance regarding pricing of courses.
  • Liaising with various individuals from companies on course details, numbers, requests etc.
  • Liaising with catering staff & process canteen function forms.
  • Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
  • Fill out purchase requisitions where appropriate & required.
  • Completion of CETB forms and liaising with CETB officers as required.
  • Any other duties that may be assigned.

 

Requirements

 

Essential:

  • 3 years relevant administrative experience;
  • Good planning, organisational and communication skills;
  • Excellent interpersonal, written, and oral communication skills;
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
  • Ability to learn and navigate new software quickly.

 

Salary: €20,000- €24,000 depending on experience.

CV and Cover Letter to gtss@nmci.ie

Closing Date for applications 21/09/2018 at 12pm.

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SEFtec NMCI Offshore are hiring a Maritime/Offshore Survival & Fire Instructor

Posted: May 14, 2018

We are Hiring

Job Description                                                                                    

Position: Maritime/Offshore Survival and Fire Instructor

Location: NMCI, Ringaskiddy, Co. Cork                                                    

Role: Course Instructor (Practical & Classroom)

Reporting to: Operations Manager- SEFtec NMCI Offshore

Description of the Position

Reporting to the Operations Manager with responsibility for instructing on courses for the Offshore and Maritime sector.

Principal Tasks.

  • Delivering STCW and offshore training to the Offshore and Maritime sectors.
  • To be suitably qualified in the disciplines required to teach or assess, as per the standards laid down by various accrediting bodies.
  • To undertake instructional duties on assigned classes as deemed appropriate by management in both lecture and practical sessions, both at the NMCI and other locations as the management may from time to time reasonably require (e.g. offshore, at clients premises).
  • To ensure existing courses are reviewed & updated as necessary, and assist in the development of new courses to meet client’s needs.
  • To ensure that safety standards for both staff and delegates are adhered to at all times.
  • Maintaining appropriate records and making available information as required by management.
  • Participating in the development, implementation and maintenance of quality assurance.
  • To liaise with support staff responsible for the delivery of training courses or exercises.
  • Work as part of a team to ensure consistent standards of training are maintained
  • To comply with the procedures, staff notices and any other communications as issued by management.
  • To attend staff development training courses, in-house and external, as determined by line management.


Requirements

Essential:

  • Minimum of 3 – 5 years instructional / operational experience in the offshore, maritime, Fire Service, or related sector.
  • Excellent planning, organisational and communication skills.
  • Experience / knowledge / qualifications in training & education.
  • Ability to work in a dynamic multidiscipline environment.
  • Water confident.
  • Proven track record of ability to contribute to a team effort.
  • Dive Qualification.

 

Desirable:

  • STCW short course delivery experience.
  • Relevant qualifications and experience in first aid.
  • Manual Handling Instructor Qualification.
  • Working at Heights Qualification.
  • Powerboat Instructor Qualification.
  • Fire Fighting background.
  • Good IT skills.
  • Verifier / Assessor qualifications.

 

Salary: DOE

Submit CV and Cover Letter to offshorecourses@nmci.ie

 

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New Access to Offshore course dates announced!

Posted: March 16, 2018

Looking for a new career? How about working offshore?

If this interests you then why not come along to our public presentation on April 11th at the NMCI at 11am sharp! You’ll hear more about the course and how 5 days training could lead to a whole new career offshore.

This course is funded by the CETB and is open to over 18’s only.

Click on the image to see further information.

Looking forward to see you there on the 11th April!

Access to Offshore

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We are hiring!

Posted: October 27, 2017

**Update 23/11/2017: All positions are now filled. Many thanks to all for your interest**

We are expanding our SEFtec NMCI Offshore team!

If you have the determination to be proactive, hardworking and a team player in a diverse and high energy environment then these roles may interest you.

SNO Technical Support Job Description_

SNO Survival Instructor Job Description_

SNO Accounts Assistant Job Description

These roles are all for an immediate start.

Best of Luck!

**Update: All positions are now filled. Many thanks to all for your interest**

 

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Job Opportunity- Experienced Administrator required for NMCI Commercial Division

Posted: May 30, 2017

**Update** This position has now been filled. Thank you to all who applied.Company: GAC Training & Service Solutions Ltd.

 

Position: Administrator

The administrator will report directly to the Administration Manager.

Description of the Position

Reporting to the Admin Manager of NMCI Services, the Administrator is a member of the core NMCIS Team providing administration, course coordination and business support for NMCI Services and its associated joint venture company SNO Ltd & GTSS Ltd.

NB Note: For the initial six months the Administrator will work under the direct supervision of the established Office Administrator so as to acquire the requisite knowledge & experience to perform the role to perform efficiently.

Location: NMCI, Ringaskiddy, Co Cork

Company Background

GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 9,000 people in more than 300 offices worldwide.

GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.

 

Essential Duties and Responsibilities:

  • The administrator’s responsibilities include but are not limited to the following;
  • Receive inbound calls and emails from current and new customers/companies.
  • Responsible for the administration process from booking through to certification and registration into the OPITO Vantage system and CMS.
  • Responsible for classroom/facility bookings for scheduled and bespoke course bookings
  • Represent NMCIS as a member on the college’s Internal Audit team and shall be responsible for completing internal audits on main scheme and NMCIS commercial courses
  • Responsible for travel templates and organising client accommodation & transfers ahead of courses or board meetings.
  • Preparing administration files for instructors before beginning course.
  • Put together and deliver course packs where appropriate.
  • Prepare scripts/handouts for courses
  • Meet performance targets for speed, efficiency, sales and quality;
  • Ensure all relevant communications, records and data are updated and recorded;
  • Maintain up-to-date knowledge of industry developments and updates;
  • Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
  • Represent GTSS and NMCI by ensuring each customer receives a friendly and engaging and efficient experience;
  • Compile reports as and when required by the GAC Management Team;
  • Work as part of a team supporting colleagues where necessary;
  • Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
  • Adhere to strict data protection and confidentiality laws;
  • Participate in any required NMCI training.
  • Liaising with both the GTSS Marketing Executive & the Administration Manager to support the planning of all commercial courses
  • Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
  • Liaising with Finance regarding pricing of courses.
  • Liaising with various individuals from companies on course details, numbers, requests etc.
  • Liaising with catering staff & process canteen function forms.
  • Be responsible for the replenishment of stationary at the NMCIS Ops office and postal duties.
  • Fill out purchase Requisitions where appropriate & required.
  • Certification, Catering Function Forms.
  • Completion of Solas forms and liaising with Solas officers as required.
  • Any other duties that may be assigned i.e.
Requirements

Essential:

  • 3 years relevant administration experience.
  • Good planning, organisational and communication skills.
  • Excellent interpersonal, written, and oral communication skills;
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections;
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
  • Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone;
  • Ability to learn and navigate new software quickly;
  • Ability to type 30 wpm+;

Desirable:

  • ISO 9001 Certification & Auditing Skills

Salary: DOE

Email CV and Cover Letter to joy.gillen@nmci.ie before June 9th 2017.

Click the link below to download the job description in full.

Job Description GTSS Administrator

 

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