For those that accept the responsibility of saving lives at sea, #training is an essential part of the role.
Take a look at this video, showing @RNLI lifeboat crew during simulated storm conditions in our sea survival pool. #seasurvival#nmciservicespic.twitter.com/kkWZONb9e2
Position: Administrator –Part Time, Maternity Contract.
Company: GAC Training & Service Solutions Limited (GTSS)
Description of the Position
Reporting to the Managing Director, the GTSS Administrator is a core member of the administration team, providing course coordination and business support.
Location: NMCI, Ringaskiddy, Co Cork
Company Background
GAC is a global provider of integrated shipping, logistics and marine services. Emphasising world-class performance, a long-term approach, innovation, ethics and a strong human touch, GAC delivers a flexible and value-adding portfolio to help customers achieve their strategic goals. Established since 1956, GAC employs over 8,000 people in more than 300 offices worldwide.
GAC Training & Service Solutions Limited (GTSS) was launched on 11 February 2010, aiming to provide cost saving and innovative training solutions for the LNG industry and other maritime sectors. This unique partnership between GAC and The National Maritime College of Ireland (NMCI) focuses on delivering a complete portfolio of training courses for both seafarers and shore-based shipping and commodity operations personnel. GTSS combines GAC’s global reach, over sixty years of maritime expertise and powerful branding with the NMCI’s superb facilities and a dedicated faculty.
Essential Duties and Responsibilities:
The administrator’s responsibilities include but are not limited to the following;
Receive inbound calls and emails from current and new customers/companies.
Responsible for the administration process from course registration through to certification using the company’s CMS.
Responsible for classroom/facility bookings for scheduled and bespoke course bookings.
Prepare Letters of Invitation as per client’s request, in order to support visa applications.
Responsible for travel templates and organising client accommodation & transfers ahead of courses.
Put together and deliver course packs where appropriate.
Prepare scripts/handouts for courses.
Ensuring all client’s receive Joining Instructions in a timely fashion, in advance of each course.
Ensure all relevant communications, records and data are updated and recorded.
Create trust and confidence when building a rapport with customers to effectively close each booking and retain customer loyalty, this includes reception duties for course registration.
Meet & greet delegates at reception before each course.
Represent commercial division by ensuring each customer receives a friendly and engaging and efficient experience;
Work as part of a team supporting colleagues where necessary.
Report any non-conformances to Management immediately in order to ensure that corrective action is carried out to prevent recurrence and insure continuous improvement.
Adhere to strict data protection and confidentiality laws;
Participate in any required training.
Liaising with Lecturers, instructors to co-ordinate the efficient running of courses.
Liaising with Finance regarding pricing of courses.
Liaising with various individuals from companies on course details, numbers, requests etc.
Liaising with catering staff & process canteen function forms.
Any other duties that may be assigned.
Requirements
Essential:
3 years relevant administrative experience;
Good planning, organisational and communication skills;
Excellent interpersonal, written, and oral communication skills;
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment;
Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers;
Ability to learn and navigate new software quickly.
GAC Ireland are currently recruiting for full time, part time and casual Terminal Operators, Shipping Supervisors (Loading Master) and Jetty Operators in Dublin.
Equivalent experience would be preferred but is not essential as trainee positions are as also available for the right candidates.
A brief summary of the requirements for the roles are as follows :-
Terminal Operator
Tank Dipping
Completing daily checks
Responsible for safe loading of road tanker loading
Monitoring shore tank levels
Daily Samples
Taking allocations
VRU Operation
Assisting drivers with any loading
Shipping Supervisor (Loading Master)
Ship / Shore Checklist
Sample taking & associated testing
Tank Dipping
Agreeing order of discharge
Responsible for the safe discharge of cargo
Monitoring shore tank ullage levels
Blending operations
Jetty Operators
Ensuring vessels are moored correctly and in alignment with shore loading arms and connections
Ensuring vessels provide safe access via correctly rigged gangways and continuously monitor this is maintained throughout operations
Connection and disconnection of loading arms and spool pieces
Monitoring for leaks and adjusting connections as required
Performing line walks to monitor for leaks
Ship sampling
The ideal candidates will have:
Strong communication skills
Good understanding and appreciation of a proactive safety culture
Marine or Terminal experience desired but not necessary as all full training will be provided
Full clean driving licence
Manual handling certificate (desired but not essential)
First Aid certificate (desired but not essential)
If you are interested, please email hr.uk@gac.com with a copy of your CV and your availability. Please ensure you quote “GAC Dublin” in your email.
When it comes to booking your STCW Refresher Training you may have some questions regarding cert validity, course prerequisites or which route to choose. Read the below to see if your question has been answered. If not, please do call our NMCI Services Office on +353 21 433 5609 or email reception@nmci.ie
Question: Will my COC alone suffice to gain entry onto the refresher courses?
No, we cannot accept a COC in lieu of your STCW certificates.
It is a requirement we sight each individual STCW certificate in advance of the course.
Question: My IMA certificates are out of date, can I attend the course?
If you have not completed either the training course or updated training course within the five-year window then the updated proficiency route shall not be available, with the current exception of those candidates covered by Marine Notice 14 of 2020 which remains valid until 31/10/2021.
Allowing for any exceptional circumstance a candidate may apply to the IMA office for consideration.
If successful we will require evidence of this in writing from the Irish Maritime Administration.
Question: My MCA certificates are out of date can I attend the course?
If you have not completed either the training course or updated training course within the five-year window then the updated proficiency route shall not be available, with the current exception of those candidates covered by
“CORONAVIRUS (Covid-19) Contingency Plan and Guidelines for the services provided to Seafarers and Shipowners by the MCA”
If the above applies we will require evidence of this in writing from the MCA. Email exams@mcga.gov.uk
Question: My certificates are in date; however, I do not have a discharge book, I do not have entries on a discharge book to reflect six months sea time in the past five years.
We will not accept letters in lieu of discharge book entries. If you do not have six months sea time in the past five years and your certificates are in date you are eligible for the Long Route Updating Training.
Question: Will you accept MCA certificates issued after December 2020?
We cannot accept certificates issued by an approved MCA training facility after the 31st of December 2020 at this time. Certificates issued prior to this date remain acceptable.
Question: My certificates are out of date, and I have been informed that I am not eligible for an extension what can I do?
You must now undertake the full Initial Basic Safety Training Suite.
Personal Survival Techniques: 1 Day
Proficiency in Fire: 3 Days
Proficiency in Survival Craft and Rescue Boats: 5 Days
Advanced Fire: 5 Days
Question: I have already booked and paid for my refresher training and do not satisfy the prerequisites what will I do?
You must contact us without delay to facilitate a refund if it applies.
To book your refresher training and read more on the required course prerequisites please click here.
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